CRM – Page 20 – Nishant Rana's Weblog

Fixed – Deployment has failed with the following error: {“code”:”WebhookAadAppAccessCheckCategory”,”message”:”Access check failed for Webhook AAD App with error ‘Subscriber’s client ‘user’… while configuring the Azure Grid Event Subscription – Dynamics 365 Omnichannel Voice

While configuring Azure Grid Event Subscription for enabling Call Recording in Dynamics 365 Omnichannel Voice,

https://learn.microsoft.com/en-us/dynamics365/customer-service/voice-channel-connect-existing-resource?tabs=customerserviceadmincenter#enable-call-recording-and-sms-services

we got the below error –

Deployment has failed with the following error: {“code”:”WebhookAadAppAccessCheckCategory”,”message”:”Access check failed for Webhook AAD App with error ‘Subscriber’s client ‘user’ with object id ‘1fc23e2e-cf5b-49c1-b942-9f2036e8c9cf’ is neither owner of this AAD application 585b1e3f-6685-4e69-a1b7-a880074f12f0 nor have this role AzureEventGridSecureWebhookSubscriber. In addition the role has to be assigned to client ‘user’ with object id ‘1fc23e2e-cf5b-49c1-b942-9f2036e8c9cf’. One of these two conditions has to be met.’. For troublehooting, visit https://aka.ms/essecurewebhook. Activity id:b179f7d4-115b-4d4d-aeee-6046f4181846, timestamp: 12/14/2022 9:52:19 AM (UTC).”}

As the error message suggests, the user who is setting up the Azure Event Grid Subscription has to be added as the owner of the Azure AD Application, with AAD Authentication as shown below.

So we added the user as the owner of that Azure AD app, which fixed the issue for us.

The result –

Hope it helps..

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Binding Choice / OptionSet (multiselect) with Combo box in Canvas Apps / Power Apps (DataVerse)

Instead of hardcoding Combo box , we can bind it to the Choice / Option Set field of Dynamics 365 / Dataverse.

Format – Choices(DataSource[@columnname])

Check out the post that explains it – https://debajmecrm.com/how-to-bind-a-multiselect-choice-of-dataverse-to-a-combobox-in-canvas-apps/

Also check out – how to bind and do filter on multiselect combo box – https://youtu.be/5dSk5iOgT68?t=286

To learn about all the properties of Combo box refer – https://www.spguides.com/powerapps-combobox-control/

Hope it helps..

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Fix- Multiple levels of many-to-one relationship expansion aren’t supported in PowerApps

We would get this error while trying to get the value of a related entity (lookup) through a related entity (lookup) in the current record using the incorrect formula.

For e.g. here Region is a lookup in the Village, which in turn is a lookup in the Product record (ThisItem).

The solution here is to use the LookUp function

Before	After
ThisItem.Village.Region.Name	LookUp(Villages, Village = ThisItem.Village.Village).Region.Name
	Search the Villages table, using the GUID of the Village, and fetch the name of the region lookup field in it.

Hope it helps..

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Import from Excel / Import Wizard updates Record Created On (overriddencreatedon) – Dynamics 365

When we are creating new records and need the created on field to take the value provided instead of system generated, we can map it to the Record Created On field during Import from Excel option.

In fact in the Import Data Wizard also, although it doesn’t show the Record Created On field for mapping, we can map to Created On field and the behavior will be same. (and in the case of the Import from Excel in the Grid, we do not get the Created On field for mapping)

Below is the record we have created through Import Data Wizard, and we can see the values of Created on and Record Created On for it.

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How to – Use Personalized page content in Dynamics 365 Marketing

Continuing our previous post – https://nishantrana.me/2022/11/17/how-to-use-page-personalization-in-dynamics-365-marketing-2/, in this post we’d see the personalized page content works across the pages in the site.

Suppose we have the following embedded marketing form, submitted by the user with Remember Me checked (required for Personalized Page as well as Prefill to work)

Next time when the user visits the page, using the Personalized Page’s Script, we can have this value fetched from the cookie as shown below.

Here we can use the same personalized page script on other pages in the same authenticated domain/website to retrieve the values from the cookie.

For that, we just need to have the website’s div tag to be placed on that page, as shown below. We can get from that from the website record created and it will track the visit as well.

divweb

Hope it helps..

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How to – Hide, Submit and perform validation in Dynamics 365 Marketing Form

Continuing our previous post on setting hidden field’s value using JavaScript in Embedded Marketing Form,

https://nishantrana.me/2022/11/23/how-to-use-dynamics-365-marketing-javascript-api-to-set-hidden-fields-value/

below are a few more points that could help –

To hide the Marketing form on the host page – we can use afterFormRender

To submit the Marketing form on the host page –

If we are setting a non-existing value for an option set field in the formSubmit event, it will be treated as blank before submission and the blank value will be passed. However if the field is Required then validation will kick in and the form will not get submitted.

Get more details – Extend marketing form using code

Also check – https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/384055/integrate-external-marketing-form

var xhttp = new XMLHttpRequest(); 

xhttp.open("POST", formUrl + "/formpage/” + formId + “/correlation/” + correlationId, true); 

xhttp.setRequestHeader("Content-Type", " application/x-www-form-urlencoded"); 

xhttp.send("7d58e055-d1c2-4bb3-a42f-faf6762e0acc=FirstName&3cdeebb-7c54-4cff-a1bc-772562d25c38=firstname.lastname%40sample.com&submit=");

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Hope it helps..