My Interview at MSDynamicsWorld.com

Check out my interview at MSDynamicsWorld.com

https://msdynamicsworld.com/story/dynamics-crm/microsoft-dynamics-profile-nishant-rana-goes-man-series-cricket-mvp

2018-06-16_0941

Thanks MSDynamicsWorld.com and Linda Rosencrance.

Fixed – Invalid Export Business Process Not Activated error while exporting solution in Dynamics 365

While exporting a solution from our DEV, we got the below exception.

As the messages suggests to fix it we need to activate the process (which will create the corresponding entity for the BPF and add the entity in the solution). Or if already created simply add that entity if missing in the solution.

So we Activated the BPF.

Added the BPF specific entity.

Which then allowed us to export the solution.

Hope it helps..

PLAN PROPERLY before using Back and restore and Copy instances in Dynamics 365

Update – 25 June 2018 – Took nearly 20 days to get both the instances up.

Update – 12 June 2018Support Engineer has been not been able to resolve either of the support ticket which were raised last Thursday 7th June. One instance is not opening and the other instance is not restored with the backup we had requested. They are unable to find the backup till now.

Recently we tried copying our DEV to one of the TEST instances. The idea was we were upgrading the click dimensions solution in our DEV so we wanted to make sure everything works fine after the upgrade and in case it didn’t we could then again copy it back from the TEST.

We had faced back and restore issues (instance failed) in the past so decided to go the Copy instance way this time.

However, we got the Instance Failed error on the TEST instance to which we were copying DEV to.

Interestingly the Edit, Reset, Delete etc option were still available and we could open the TEST instance (the original, as the copy of DEV had failed) without any issues.

Then we thought of giving a try again and started copy from DEV to TEST again. This time again it failed. And with no option of Edit, Reset, delete etc. and the Instance was also not opening.

The error à

Along with that we also tried Restoring the Backup in one of the other TEST instances, that also expectedly failed.

So basically, we ended up with 2 unusable instances.

A few weeks back also we faced the same with our Dev environment and the only way out was to raise the support ticket with Microsoft. That time it took 5 days for DEV to be restored. Imagine the development activity that came to halt.

Last year also we had faced this issue in Production and had to work with the support team for 16 – 20 hours continuously to get it restored.

So, if we have some critical activity planned like Production Deployment and we are counting on Back and Restore or Copy an instance to rescue us in case anything goes wrong after production deployment, we need to plan for this Instance Failure as well while restoring or copying.

Basically, be ready to raise a support ticket with the highest severity to restore things back, which could take hours or in worst case days and do all the production deployment over the weekend or have enough downtime allocated.

Hope it helps..

ReferenceError: SetTextIframe is not defined in Email Sends Form in Click Dimensions

Recently after upgrading to the newer version (8.7.1 to 9.2.5) of Click Dimensions, we started getting below error in one of the tabs in it. (during expand)

We were getting this error on the old forms that we had copied and created from the existing OOB Email Sends form.

The issue was because the name of the function had been modified in the newer JavaScript file provided by Click Dimension

Earlier the name of the function was SetTextIframe which was renamed to SetTxtIframe which caused that issue.

Hope it helps..

JavaScript error in customized Email Sends form in ClickDimensions after Upgrade

Recently while testing upgrade from ClickDimensions version 8.7.1 to 9.2.5 we ran into few JavaScript issues in Email Sends form. We had multiple Email Sends form for different business units.

To fix them we had to take the below steps

Add the following JavaScript in OnLoad on the form.

Add following fields on the form.

Hope it helps..