CRM – Page 20 – Nishant Rana's Weblog

Fixed – The API version ” is not valid for provider ‘Microsoft.BusinessAppPlatform’ – Action ‘Force_Sync_user’ failed error – Power Automate

Recently while testing a flow we got the below error message

The API version ” is not valid for provider ‘Microsoft.BusinessAppPlatform’ The supported list of API versions are: ‘2016-02-01, 2016-11-01, 2018-01-01, 2018-10-01, 2019-05-01, 2019-10-01, 2020-04-01, 2020-05-01, 2020-06-01, 2020-08-01, 2020-09-01, 2020-10-01, 2021-03-01, 2021-04-01, 2021-07-01’.

API Version is as the name suggests is the version of the API, as there could be discrepancies in the different versions of API with regards to the input and the output parameters or some other changes.

We were using the below template

Force Sync Azure Active Directory Group members to specified CDS instance

The existing Force Sync user action in the template was having the API version as blank.

The way we fixed it was by adding a new Force Sync user action and deleting the existing one.

The new version of Force Sync User action was listing down the Environment in the drop-down and also had the version number mentioned in it.

After making the changes, this time it ran successfully.

Also, check

https://nishantrana.me/2021/12/14/the-trick-to-force-trigger-user-sync-power-platform-dynamics-365/

https://nishantrana.me/2021/12/13/using-force-sync-user-to-sync-powerapp-crm-users-power-platform-dynamics-365/

Hope it helps..

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The trick to force / trigger user sync – Power Platform / Dynamics 365

Sometimes it takes a long time for the users to appear in Dynamics 365, even though users have the appropriate licenses.

E.g. here we have added user6 in Microsoft 365 Admin Center.

Back in CRM, we do not see user 6 added.

One way to add the user is through Force Sync User action of Power Platform Management connector.

https://nishantrana.me/2021/12/13/using-force-sync-user-to-sync-powerapp-crm-users-power-platform-dynamics-365/

or the other option is to ask the user to log in to the Power Apps.

As soon as the user logs in we can see his account added/synced to the enabled users in CRM.

Thanks to Emre Gulcan for this trick

Hope it helps..

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Using Force Sync User to sync PowerApp / CRM users – Power Platform / Dynamics 365

Recently in one of our trial environments, some of the users were not showing up in the Enabled Users view in Dynamics 365, although the users were having appropriate licenses assigned to them. (was more than 24 hours)

In such a scenario we can use Force Sync user action of Power Platform Management Connector.

https://docs.microsoft.com/en-us/connectors/powerplatformforadmins/

For Force Sync users, we will be passing the object id of the user and selecting the appropriate environment.

Run the flow manually.

It asks for the Object Id of user.

Inside Azure Portal >> Azure Active Directory >> Users, get the Object Id of the user

Currently, we have below 3 users in CRM

Let us run the flow.

Wait for the flow to complete.

After successful execution of the flow, back in CRM, we can see user 5 added to the list of enabled users.

In case we are using a security group for the environment we can make use of the below Power Automate Template, it takes the security group’s object id as input and loops through each of the members and applies Force Sync user action.

We can also make use of PowerShell cmdlets to achieve the same

https://nishantrana.me/2021/01/20/force-sync-users-from-azure-ad-to-dynamics-crm/

Force Sync Azure Active Directory Group members to specified CDS instance

Hope it helps..

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Fixed: Action not appearing in Plugin Registration tool (Dynamics 365 / CE)

We had couple of actions created, but they were not appearing in the Plugin Registration Tool Plugin of XrmToolBox as shown below.

Refreshing the plugin, re-connecting to the organization, republishing the action, etc. didn’t work.

Eventually, we restarted the XrmToolBox and our messages started appearing.

Could be something related to Metadata cache.

Hope it helps..

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Fixed – Unified routing was unable to provision error while trying to configure Unified routing

Recently while trying to set up Unified Routing, we got the below error.

“Unified routing was unable to provision. Please try again or contact Microsoft Support”

The user had the system administrator role and we already had the global administrator’s consent, which should be good enough to set up unified routing.

We tried with different system administrator users but that doesn’t resolve that error.

Eventually, we tried the setup with the same user but in a different VDI (Virtual Desktop Infrastructure), and the setup worked properly without any error. One probable reason could be, that the appropriate URLs being accessed during setup were already whitelisted in the other VDI, which wasn’t the case in the first VDI where we were trying.

Hope it helps..

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How to – Use the new command designer to customize the command bar – Dynamics 365 / Power Apps

Using the modern app designer either open an existing model-driven app or create a new model-driven app in https://make.powerapps.com/

Select Edit >> Edit in preview

Select any entity/table and select the Edit command bar (preview)

The different command bars that can be edited are the Main grid, main form, subgrid view, and the associated view.

Main Grid view–

Main Form view –

Subgrid view–

Associated view –

The legacy / classic button is not supported currently.

Check out all the known limitations

https://docs.microsoft.com/en-gb/powerapps/maker/model-driven-apps/command-designer-limitations

Let us try adding a new command/button in the Main Form, and see what options do we get there.

Select + New command or the + New option

It adds a new button with the label NewCommand with options to duplicate, hide, move up and down, etc.

The different properties that can be configured for the new command –

Property	Description
Label	To set the label
Icon	To set the icon either using icon or web resource
Tooltip	Set tooltip title and its description.
Order Number	Customize the Order of the command
Action	Either run formula or run javascript
	Open Formula Bar
	Library for Run JavaScript
Visibility
	Open Formula Bar for Show on Condition