To enable this preview feature, log in to the Power Platform admin center, switch on the
Environment >> Settings >> Features >> Record ownership across business units (Preview)
It took around 5 minutes to enable.
Now let us say we have a BU structure like below.
And custom security roles with BU level access to Contact – BU Contact Role.
Both user 2 and user 3 have only the BU Contact Role of BU 1 and BU 2 business unit respectively assigned.
Below is the Contact record created by User 2.
As expected User 3 does not have access to the above record.
Now let us provide the same BU Contact role to User 3 but this time from BU 1.
Select the User 3 in Settings >> Users >> Manage Security Roles
The user has already has BU Contact Role in BU 2. Let us change the Business Unit and assign the same role for BU 1.
Click on Save.
On refreshing the All Contacts view for user 3 now we can see both the records, showing the corresponding owner and the owning business unit the records belong to.
This makes it easy to provide required access to the users across the business unit, without the need of sharing the record or using team access or teams ownership concept here.
With this preview, we can also update the Owning Business Unit field.
Below the User 2 is creating a new contact record and setting Business Unit as BU 2.
Here it fails because User 2 only has BU level access for Contact Create Rights, and he is trying to create at BU 2.
Let us update one of the existing contact records, by setting Owning Business Unit as BU 2, this time through System Administrator user which belongs to the root Business Unit.
As expected the record is available to User 3, as we have set BU 2 as the owing business unit.
Get all the details here –
Hope it helps..