How to – Share read-only links to records with any user in your organization – Dynamics 365 / CRM (Dataverse)

To enable quick sharing of the read-only link of the records to any users within the organization, log in to Power Platform Admin Center

Select the Environment > Settings > Privacy + Security

Switch On the Enable Sharing option

This option currently works on the Contact, Account, Opportunity, and Case table.

It enables the option of sending the link to the record with

  • People in the organization with the link
  • Specific People

apart from

  • People with existing access.

Clicking on the Copy link opens the below model dialog box –

Clicking on People with existing access opens the below options –

  • People in your organization with the link
  • Specific people (disabled)

Here we have selected “People in your organization with the link

This enables any user (even if he has no CRM License or Dynamics 365/ Power Platform Role assigned) with the link to open the record as read-only.

This is how the record has opened for the user having no access to CRM but having the link to the record. (read-only)

Similarly, Email Link opens the Send Link dialog box, which allows us to select either a User(s) or Team(s) and define the content of the message as shown below

Clicking on Send opens the email in the default Mail Client associated

Here also we have the option to select either People in your organization with the link and Specific People

Get more details –

Hope it helps..


Fixed – You do not have prvReadmsdyn_personasecurityrolemapping permission to access Persona Security Role Mapping records. Contact your Microsoft Dynamics 365 administrator for help

Recently one of the users, while accessing a few of the System User’s views, was getting the below error.

You do not have prvReadmsdyn_personasecurityrolemapping permission to access Persona Security Role Mapping records. Contact your Microsoft Dynamics 365 administrator for help.

There were a few System users’ views that were working fine.

The user had the Security Role = System Administrator, however, the Access Mode was set to Administrative.

Changing the Access Mode to Read-Write fixed the issue.

Hope it helps..


Security Enhancements – 24 hours maximum user session timeout in Dynamics 365 / CRM

With recent security enhancements in Customer engagement apps, the maximum user session timeout of 24 hours is removed.

Now it uses the Azure AD Session Policy to manage user session timeout, which by default has Azure AD refresh token expiration set as 90 days.

Refresh toke lifetime and expiration

Use Configuring sign-in frequency in Conditional Access to define the periods before a user is required to sign-in again –

Earlier the default session timeout used to be 24 hours with 20 minutes for warning the user –

However, we can still override the default Azure AD Session policy, by setting the session timeout and/or inactivity timeout for the individual environment.

To set the same navigate to –

Environments > [Environment] > Settings > Privacy + Security in Power Platform Admin Center.

Specify appropriate values and save the changes.

Get all the details here –

Hope it helps..



Sample Code to Test and Enable Mailbox programmatically C# (Dynamics 365/CRM)

Suppose we want to Test & Enable Mailbox of the below user programmatically.

We can see the below notification for the disabled mailbox.

This mailbox is disabled for email processing. For more information, see the alerts.

Below is the sample code –

On running the code, we can see the notification removed and the mailbox for the user enabled successfully.

C# Code –

      CrmServiceClient svc = new CrmServiceClient(ConnectionString);

            if (svc.IsReady)
                var mailBox = new Entity("mailbox", new Guid("C88A539A-F493-EC11-B400-000D3A4F37D3"));

                // testemailconfigurationscheduled = Indicates if the email configuration test has been scheduled for a mailbox record
                mailBox.Attributes["testemailconfigurationscheduled"] = true;


Hope it helps..


How to – Stop Synchronization of Task / Appointment through System View using Sync Filter Manager

In the previous post, we saw how we can create a user filter (outlook) for a particular user and apply the same to other users through Sync Filter ManagerXrmToolBox plugin.

In this post, we’d achieve the same through System View.

Here we have created below System View on Tasks entity/table.

The Created On Doesn’t Contain Data False Condition will make sure none of the records of the task are synced.

Open the Sync Filter Manager, navigate to the System Views tab and click on Load System Views

Select the new System View- Task Filter which we created earlier and click on Create – System Synchronization Filter Template from selected view(s)

Select Outlook Template for System Rule Type

We are presented with the option to specify the user(s) to who we want to apply the new template.

If we select Yes, we get the Select users dialog box to select the user(s).

Inside the Synchronization Filters Templates tab, we can click on Load Synchronization Filter Templates to list down all the outlook templates.

We can see our custom template listed there.

From there again we apply it to the user(s) or define it as the default filter.

After applying Define as default, we can see the custom filter applied to the new users. It won’t be applied or make changes to the filters of the existing users.

So for the existing users, we have to explicitly apply this filter using Apply to users option

As the last step, we need to disable or delete any other filter on the task, to make sure that we only have the new filter applied.

On disabling the filter, we can see their status updated as inactive.

Lastly, we can only delete Custom Outlook Template, if we try deleting any default out of the box template we will get the below error.

E.g. on trying to delete the My Tasks default filter, we will get the below error

“Error while deleting selected records: SavedQuery My Tasks for otc 4212 cannot be deleted”

Check other posts on Synchronization –

Hope this helps..


How to – Stop synchronization of Task / Appointment between Dynamics 365 and Outlook

In the earlier posts we saw how synchronization works for different activities type and how to work with user as well as system filters.

In this post, we will how to use the wonderful Sync Filter Manager (XrmToolBox Plugin) for managing the outlook filters.

Suppose we don’t want Tasks to be synced for some of the users.

Here we already have a custom user filter (Task- Created on is null) defined for one of the users, specifying the condition which will always be false.

We have also disabled the default filter on tasks – My Tasks for that user.

For that particular user, now we do not see any tasks getting synced.

Now to apply the same setting to the others users, we can use the wonderful Sync Filter Manager – XrmToolBox plugin.

To know more about the tool –

Navigate to the Users tab, search for the user whose setting we want to apply to other users, and select it.

Here we have selected the source user record

Click on Apply selected user synchronization filer to user(s) button.

For Question Dialog Box – “Are you sure want to apply the selected user synchronization filters to other users ?” – select Yes

For now, we have selected only User 2. We can select multiple users or select / unselect all the users.

It will remove the default / or existing filters from users. User 2 in our case.

And will add the filters from the selected user to it.

After some time, we can see the filters updated for User 2, with the Task – Created on is null filter added.

We can also verify it from the User Synchronization Filters tab, where we can load the synchronization filters for all the users.

As a last step we just need to deactivate/delete the default My Tasks filter for User 2 also(or all the other users for who we want to disable task sync) and we are done.

Hope it helps..

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