Microsoft has introduced a new feature, through which we can now specify a particular app as a start-up app, that will open up when we launch the Power Apps mobile, instead of waiting for the home page / or selecting it from favorites.
Below we can select the option Open at Startup to specify the Customer Service Hub app as the startup app as an example.
Or we can swipe left to mark an app as “Startup App”
We can see an icon next to the app.
Now launching the Power Apps mobile app will directly open the Customer Service Hub app.
Using the Remove from startup option we can remove it as the startup app
We can only have one app set as a startup app, if we try setting up another app as a startup we get the notification that it will replace the existing app.
With the Timeline highlights (Generative AI) feature, agents can quickly view the critical information (summary) about the different activities in the timelines, without the need for clicking/reading through each of the activities.
We can enable and disable it at both the form level, app level and environment level.
At the form level, we can check/uncheck the Enable Timeline Highlights checkbox for the timeline component.
At the App level, open the Settings >> Features for the corresponding App.
Here if we disable it at the App-level it won’t show up even if it is enabled for that particular form for that particular app.
For e.g. we see timeline highlights in the Sales Hub App but not in the Field Service app in which we had it disabled for the account form.
We can also specify it using the Setting Definitions and Environmentvalues as shown below.
For one of our flows while testing we realized it was not getting triggered.
We could see it giving below error –
There’s a problem that needs to be fixed to trigger this flow – It hasn’t been triggered successfully in the last 28 days.
We tried a couple of things and I think either switching it on and off and/or updating the trigger condition and saving it temporarily seems to have fixed the issue. Either of these would have created the correct corresponding Callback registration records.
While trying to create a Website with Template – Partner Portal,
we observed the provisioning stuck at – Getting set up…
Also, it was showing the below error on checking the Site Health.
“URL of the Dynamics 365 organization connected to this portal has been changed.” Which wasn’t the case as the URL of the organization was correct.
Usually, the 1st Web Site takes time around an hour and then any new website is provisioned within 15-20 minutes (as the common / base solutions are already installed). This was the first website for that environment, however, when it was more than 24 hours, we then raised a Microsoft Support Ticket for it.
Microsoft acknowledged this as a bug and also got the fix ready, but there was a delay in deploying it because of dependencies internally.
In parallel, they also provided us with a workaround, which fixed the issue for us.
The steps are as follows –
Create Web Site with the Customer Self-Service Portal template.
Create Web Site with the Partner Portal template.
If Customer Self-Service Portal is not needed, the website can be deleted then, followed by deleting the below Managed solutions specific to Customer Self-Service.
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