Recently while trying to configure the Export to Data Lake service from the Power Apps maker portal, we got the below error.
DSF Error: CRM Organization <Instance ID> cannot be found.
More on configuring Export to Data Lake service –
The user through which we were configuring had all the appropriate rights.
- The user had System Administrator Security Role in the CRM Organization/ Dataverse Environment.
- The user also had the Owner Role on the Storage Account.
Eventually, we raised a Microsoft Support Ticket.
We had recently moved our sandbox CRM Environment from UAE Central to UAE North.
Migrate Dataverse environment to a different location within the same Datacentre region – Power Platform
However, as a part of the migration, few steps were still pointing to the old region, which was causing that error. The Microsoft Support / Operation Team quickly corrected it and we were able to configure the Export to Data Lake service without any further issues.
We didn’t face this issue in our Production environment, which was also moved to UAE North.
Hope it helps..