Hi all, sharing the recent experience with the below error
A couple of days back my laptop, unfortunately, got slipped from my hand, and then on starting the laptop gave the below messages
- “Preparing automatic repair.” then
- “Diagnosing your PC.” then
- “Repairing disk errors. This might take over an hour to complete.”
After waiting for almost 6 hours, the message was still the same.
Another error that I got performing the Hard drive self-test from BIOS was
“Hard Disk Short DST: Failed”
Restarting and trying the below Advanced Options also didn’t work
There was no restore point found, the factory reset also failed.
Reset continued till 30 % and then rolled back.
Running in safe mode brought the same Repairing disk error message.
Running check disk command
chkdsk c: /r and /f displayed
File record segment is an unreadable error.
The only option left was to take it to the local repair shop who checked the health of the disk which was showing around 57 %.
The only fix that worked here was a clean install of Windows 10 and considering the health of the disk eventually replaced the disk as well. (HDD with SDD)
Hope it helps..