PowerApps – Page 24 – Nishant Rana's Weblog

Route Case (routecase) attribute and msdyn_ApplyRoutingRuleEntityRecord Action in Dynamics 365 Customer Service

The case entity/table in Dynamics 365 CE has a Boolean type field named Route Case.

It has a default value as Yes.

On manually creating the record from the user interface, although Route Case shows the default value as Yes

On saving the record, the value changes to No, the field is also locked.

So basically no routing rules are applied when a case record is created from the user interface.

To apply routing rules, we need to use the “Save and Route” option

Or “Apply Routing Rule” command from the Grid

This also however will not update or set the Route Case field to Yes on the case record.

Now if we create the case record programmatically, the field would be set and saved with its default values as Yes.

The same goes for cases created from Flow.

Route Case is set to Yes.

So basically routing rules will be triggered on the records created from outside the User Interface as Route Case will be set Yes for those records.

Now if we want to run the routing rules against the case record created from the user interface, we can make use of the following action –

msdyn_ApplyRoutingRuleEntityRecord

Within Flow –

Within Plugin or any custom code–

msdyn_ApplyRoutingRuleEntityRecord can be used for other entities apart from the case.

In the case of Case entity, we can also make use ApplyRoutingRule action also.

Hope it helps..

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Fixed – Error code: ‘UserNotMemberOfCdsSecurityGroup’. Error Message: ‘The user ‘xyz’ cannot be created in Microsoft Dataverse because the account is not a member of group ‘abc’

We would get this error within Power Automate Approval Flow if we are using Security Group to control access to Dynamics 365 Environment and are sending Approval to a user who is not a member of that security group.

Below is the User within the Tenant but is not member of the My CRM Group Security Group associated with that Environment.

The Security Group – My CRM Group – assigned to Environment against which flow is created.

So to fix the issue, as the error message indicates, we need to add the user to the Security group.

After adding the user to the Security Group, the flow runs successfully

Also, the User (unlicensed in our case) gets added to CRM with Approvals
User security role as shown below.

Check other posts on Approvals –

Approvals – Power Automate & Dynamics 365

Hope it helps..

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Using DataSourceInfo and RecordInfo function for checking permissions for a Dataverse table or record in Canvas App

DataSourceInfo function can be used to check the Table / Entity level permission.

We can check for Create, Read, Edit, and Delete Permission and can disable, hide and show the corresponding create, edit and delete buttons for the users.

DataSourceInfo.CreatePermission
DataSourceInfo. DeletePermission
DataSourceInfo. EditPermission
DataSourceInfo. ReadPermission

DataSourceInfo function can also be used to obtain information about a particular column of the data source like Display Name, Max Length, Max Value, Min Length, Required.

https://www.inogic.com/blog/2020/11/how-to-use-datasourceinfo-in-canvas-app/

DataSourceInfo.DisplayName
DataSourceInfo.MaxLength
DataSourceInfo.MaxValue
DataSourceInfo.MinValue
DataSourceInfo.Required

Similarly, the RecordInfo function can be used to get the information about the record of a Dataverse data source.

We can check for the Read, Edit, and Delete Permission.

RecordInfo. ReadPermission
RecordInfo. EditPermission
RecordInfo.DeletePermission

Hide Show control based on Security Role in Canvas App

Here for our sample Canvas App we have a button and a Gallery having Data source as Cases

1	Visible	Button	If(DataSourceInfo(Cases,DataSourceInfo.ReadPermission), true, false)
2	Visible	Edit	If(RecordInfo(Gallery1.Selected, RecordInfo.EditPermission),true, false)
3	Visible	Delete	If(RecordInfo(Gallery1.Selected, RecordInfo.DeletePermission),true, false)

Now to test it, we have assigned the below custom security role/rights to another user – Test User 1 (along with Basic User security role)

i.e. Read, Write and Delete permission at the User Level on Case.

We have also shared the Average order shipment time record with Test User 1 assigning him the Write Permission.

Now when Test User 1 will open the Canvas App, the first button will be visible as he has the Read permission on the Case table.

In the gallery only the one record shared will be visible along with the Edit button on the same.

Let us just share one more case record with only Read permission to Test User 1.

We can see the record displayed for Test User 1.

It shows the Edit button for the new record, although we shared the record with the Read permission.

We have the following formula for the Edit button’s OnSelect

Patch(Cases, LookUp(Cases,’Case Number’ = lblCaseNumber.Text), {‘Case Title’:”Sample Title”})

So clicking on Edit for the new record shared ‘Complete overhaul required‘ gives the below Permission error

Now pressing the same edit button for the ‘Average order shipment time’ record will update the record (set title as Sample Title) as it was shared with Write permission with Test User 1.

Get all the details here –

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/functions/function-datasourceinfo

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/functions/function-recordinfo

Hope it helps..

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Use TemplateFill property to highlight selected item in Gallery – Canvas App

To highlight the selected item inside a gallery control, we can use its TemplateFill property.

The default value is

RGBA(0,0,0,0)

Change it to

If(ThisItem.IsSelected,RGBA(114, 189, 125, 1))

The result à

Pick color from – https://rgbacolorpicker.com/

Hope it helps..

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Updated Solution Explorer (Preview) experience in Dynamics 365

Microsoft recently announced the public preview of the new solution explorer which will eventually be the default experience going forward.

Earlier we could access it by visiting the – https://make.preview.powerapps.com/

In the new experience, we can Enable / Disable the new Solution Explorer by toggling the Solution preview on

The is how the existing solution experience looks like – here we have opened the Default solution.

With the new experience, the solution selected opens up and takes the whole page, with the new left navigation added.

Also, it adds a new Tree style of navigation for Objects.

+New button experience has been updated.

Left is the old experience listing each component and new experience in the right with the options grouped.

The overview section gives the details of the solution like display name, name, package type, etc. with the option to edit the details.

The option to run the Solution Checker.
Manage Search Index.
Recent activities performed.

The history page gives the details of the operations performed on the solution.

If we still need we can switch to classic

Performance improvements through parallel loading (Tree View) and caching (Solution objects, authentication while switching to classic, etc.

Get all the details here

https://powerapps.microsoft.com/en-us/blog/managing-solutions-has-a-new-look-public-preview/

Hope it helps..

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Fixed – Remote Server returned ‘550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP – using Send Email with Option in Power Automate

While trying to send an email using Send an email with options action in Power Automate to my email id from a trial account, got the access denied error message.

Check out the wonderful post on sending Approval Emails to external users

https://debajmecrm.com/approvals-with-external-users-in-power-automate-without-consuming-power-automate-flow-license/

The error message –