As we would have observed now we have the Recent and and Pinned records option available for the Customer Service workspace app.
The users can see the same Recent and Pinned records while moving between the Customer Service workspace and Customer Service Hub app, giving a consistent experience.
Recent : | |
 |  |
Pinned : | |
 |  |
Get all the details.
Hope it helps..
There is a small enhancement added to the Lookup Control as part of Release Wave 2.
After performing a search for a specific record inside the Lookup Control dropdown menu, e.g. we have performed a search on “co*” on the Customer Lookup for Case.
We can press Enter to have the first item in the list selected.
Get more details
Hope it helps..
With 2024 Release Wave 2, now we can resize the side panes inside the Model-driven app.
Side panes are used for Teams chat, Copilot Chat, loading Web Resource, etc.
With Release Wave 2 enabled, we get the option to drag and adjust the size.
Below we have dragged it to maximum size.
Get all details
Hope it helps..
With Release Wave 2, we can see the below features added to Grid.
The option to Group By, Column Width, Move Left and Move Right.
Group By (Rating) –
Move Left and Move Right as expected will move the selected column accordingly. Not only that we can also Drag and Drop the columns, here we have dragged the Rating column as the 1st column.
Column Width – allows us to specify the preferred width of the column.
Totals > None, Average, Maximum, Minimum, Sum.
For the numerical column, Annual Revenue in this case we get the option to calculate the total
Selecting Total > Sum, adds a row at the bottom, showing the total sum
Similarly selecting minimum shows the minimum value.
Hope it helps..
From the Power Platform Admin Center for a particular Environment, through Settings >> Product >> Behaviour >> Show legacy app for admins option, we can control visibility of the Legacy App (Dynamics 365 – Custom) for admins.
If Show legacy app for admins = On –
An admin can see the app
By setting it to Off
We can see the app hidden for the admins also.
The aim is that all the users including admin must use only the modern, model-driven apps.
Get more details
Hope it helps..
Microsoft has introduced a new feature, through which we can now specify a particular app as a start-up app, that will open up when we launch the Power Apps mobile, instead of waiting for the home page / or selecting it from favorites.
Below we can select the option Open at Startup to specify the Customer Service Hub app as the startup app as an example.
Or we can swipe left to mark an app as “Startup App”
We can see an icon next to the app.
Now launching the Power Apps mobile app will directly open the Customer Service Hub app.
Using the Remove from startup option we can remove it as the startup app
We can only have one app set as a startup app, if we try setting up another app as a startup we get the notification that it will replace the existing app.
Get all the details here
Hope it helps..
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