The import of the solution failed – The specified role cannot be updated error in Dynamics 365

We got this error while trying to import managed solution to our TEST environment.

The detail of the error message clearly tells the reason for the error.

The error was because that we had a similar a role with same name in our TEST environment, and in DEV we had renamed that existing role and had created a new role with similar name.

So, while trying to import the solution, CRM was getting confused as it was able to find the role with same name but different id.

To fix this either rename the Role in DEV and export and import it back or rename the role in TEST to and them import the same solution.

Hope it helps..

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The record could not be deleted because of an association exception in Dynamics 365

Recenlty while trying to delete product records, we got the below error.

The quick way to figure out which associated entity’s record could have restricted the deletion of the record, open the 1:N relationship for the entity.

Search for any Parental, Referential Restrict Delete or any System relationship that has Restrict set for Delete action.

In our case it was the System relationship of Product with Opportunity Product

With Restrict Behavior set for Delete action.

Deleting all the opportunity product record allowed us to delete the Product records.

Hope it helps..