The plug-in execution failed because the Sandbox Worker process crashed. This is typically due to an error in the plug-in code – Dataverse / Dynamics 365


Recently we got the below exception for one of our plugins.

Message: The plug-in execution failed because the Sandbox Worker process crashed. This is typically due to an error in the plug-in code. Please refer to this document: https://go.microsoft.com/fwlink/?linkid=2189390
Microsoft.Xrm.RemotePlugin.Grpc.ExceptionHandlers.SandboxFabricWorkerCommunicationException: Error communicating with SandboxFabric Worker —> Grpc.Core.RpcException: Status(StatusCode=”DeadlineExceeded”, Detail=”Deadline Exceeded”

If we refer to Microsoft Documentation below seems to be the cause of the issue in our case.

In our scenario, we had a Plugin that was Asynchronous and it was triggered on the Post Update of Work Order Service task. The plugin will fetch all the attachments (to notes associated with inspection attachments > inspection response > work order service task). There were many Service Tasks having more than 20 attachments exceeding 100 mb size total.

We were doing bulk updates which triggered the plugin creating too many requests eventually leading to that error.

Get more details – Error “Sandbox Worker Process Crashed”

Also, check – https://cloudblogs.microsoft.com/dynamics365/it/2017/02/20/microsoft-dynamics-365-online-asynchronous-service-quotas/

Hope it helps..

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Fixed – Duplicate records in Azure Synapse Link (Dataverse)


Recently for some of our Dataverse environments, we found duplicate records getting created (same GUID) for Notes and Work Order Incident tables in the corresponding CSV files.

Here we were using In place updateIn-place updates vs. append-only writes

This was causing the Power BI reports built on top of it to fail.

On raising the ticket, the Microsoft Support team mentioned that this is a known bug for certain regions, and they immediately ran the de-duplication scripts in the background which quickly fixed the issue for us. Also, they specified they will be deploying the fix for the issue in the coming days.

Hope it helps..

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Exploring Pascalcase Data Mask App for masking data for Dynamics 365 and Power Platform Environments


You have probably used the copy environment feature in the Microsoft Power Platform admin centre to copy data and customizations between environments.


However, there is a crucial aspect to consider data privacy and security. When transferring data, especially to sandbox environments which typically have less stringent access controls, there is an inherent risk of sensitive information becoming exposed to unauthorized personnel. Such scenarios pose a threat to compliance with stringent data privacy regulations, including GDPR, HIPAA, and CCPA.

However, there is no out-of-box to mask data. Here comes Datamask App which helps with data protection by replacing sensitive information with dummy data.

Diving into the Strength of Data Masking

In the Power Platform sandbox environments, developers, and testers often grapple with the challenge of handling real data without compromising privacy and security. The Data Mask App steps in as a powerful solution to this dilemma. Its primary mission? To mask, anonymize, and obfuscate Dataverse data, offering a shield against potential data breaches.

How does Data Mask app work?


  • You can download the app from Microsoft AppSource, Download Data Mask app, and the app is available as managed solution.
  • Upon importing the solution, you need to configure the data mask app.
  • With configuration, users can selectively mask specific fields, choosing from options, such as replacing with dummy names, generating random strings, or employing asterisks for a discreet approach.


    Configuration settings for masking Account number field in Account table.

  • Various configuration options for table records provide versatile ways to protect sensitive data configurations, it collectively empowers users to customize data protection strategies based on specific needs and compliance requirements.
  • This dynamic approach ensures that sensitive information, like full names and contact details, is transformed into a secure and privacy-preserving version while retaining its integrity.
  • When a data mask run is created the masking process starts and we can track the masking of records in the logs section.


Free plan and paid plan

If you would like to test, there is a ‘Test Drive’ option. Otherwise, you can install the app in your environment, but there is a 1000-record limit. If you would like to buy the tool, you can contact https://pascalcase.com for a license.

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Fix – This portal has multiple website bindings, which will cause issues with the portal (Power Pages)


Recently we updated the Site Details like the Site Name and Site URL of a particular Website (Power Platform Admin Center >> Resources >> Dynamics
365
apps, Select the Website and choose Manage)

After which we started getting the below error message –

“Error: This portal has multiple website bindings. which will cause issues with the portal. Delete extra website binding records for this portal in the attached Dynamics 365 Organization.”

This was caused because of multiple active website binding records.

To fix it, open the corresponding Portal Management
app of the corresponding Dataverse / CRM environment.

Navigate to Website >> Website Bindings

Delete or deactivate the extra binding records leaving just one Active record to fix this issue.

Hope this helps..

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Transitioning from Unmanaged to Managed Solution (Dynamics 365 / Dataverse)


Microsoft has always recommended managed solution(s), apart from the some of benefits that managed solutions offer over unmanaged, Microsoft is also adding features to the managed solution, making it easy for teams to adopt and transition to Managed solutions, like focusing on making the solution import faster and adding ALM-specific features to it.

Let us take a simple example to see it working –

Suppose we have 2 environments, a Test and a Managed environment.

The test environment has 2 unmanaged solutions from different publisher that is already deployed to the target environment as unmanaged.

Source

Target

Ideally, we should be creating 2 copies of production environments, one for creating the new unmanaged solution (s) containing the components to be converted to managed and the other environment where the unmanaged solution (s) will be converted to managed and will be used for testing and validation.

Ref – Dynamics 365 FastTrack Architecture Insights – ALM Transitioning from Unmanaged to Managed Solutions

https://learn.microsoft.com/en-us/shows/dynamics-365-fasttrack-architecture-insights/alm-transitioning-from-unmanaged-to-managed-solutions

Now let us create a new unmanaged solution in the source environment that will combine the components we have in Pub 1 and Pub 2 unmanaged solutions.

Here we can use the wonderful XrmToolBox plugin – Solutions Components Mover.

https://prajapatiamit.medium.com/move-the-components-between-customization-solutions-in-d365-customer-engagement-crm-solution-8f17a1fafb2b

Select source solutions and the target solution (combined) in our case, and click on Copy Components.

Here we have selected all the component types.

Back in our TestEnv, we can see the components of the solution added from Pub 1 and Pub 2 solutions to the combined solution.

Let us export the combined solution as managed.

The other way to create the combined solution would be to “Include all objects” for unmanaged components like custom tables. For managed components, like out-of-the-box tables lead, contact, case, etc, we’d only select the components customized.

Run the below command, to connect to the destination (managedenv) environment.

https://learn.microsoft.com/en-us/power-platform/developer/cli/reference/auth#pac-auth-create

Run the below command, to convert the unmanaged solution to managed.

https://learn.microsoft.com/en-us/power-platform/developer/cli/reference/solution#–convert-to-managed–cm

We can see the managed solution imported successfully to our target environment.

For quick reference –

Unmanaged

Managed

Unmanaged solutions are intended to be used in the development environment.

Managed solutions are intended to be distributed and installed.

Unmanaged solutions can be exported either as managed or unmanaged.

Managed solutions cannot be exported

Components can be directly edited within an unmanaged solution.

Components inside the managed solutions cannot be edited directly. Editing can only be done in the corresponding unmanaged solution or an additional unmanaged solution in dev and then exported and imported as managed in the target environment.

The unmanaged solution can be seen as the source code

A managed solution can be seen as a compiled code.

Deleting an unmanaged solution only deletes the solution container, all unmanaged customizations remain in effect and are applied to the default solution of the environment

Deleting a managed solution removes the customizations from the environment.

   

Benefits

Benefits

Unmanaged solutions allow for real-time customization directly within the environment.

The managed solution secures the solution components in the environment, by restricting the user from making changes or removing components from it.

Developers can make changes on the fly without the need for importing/exporting solutions

Ability to uninstall/roll back. In case of issues or undesired changes, managed solutions make it easier to roll back to a previous version. This can be crucial for maintaining system stability and ensuring minimal disruption to ongoing operations

 

The managed solution supports layering allowing multiple solutions to be installed simultaneously without conflicts.

 

Clearly defined component ownership in the case of multiple publishers/solutions.

 

Improved solution import performance with reduced performance impact on the environment.

Check the below links for more details

https://learn.microsoft.com/en-us/shows/dynamics-365-fasttrack-architecture-insights/alm-transitioning-from-unmanaged-to-managed-solutions

https://learn.microsoft.com/en-us/power-platform/alm/move-from-unmanaged-managed-alm#convert-an-unmanaged-solution-to-managed

Hope it helps..

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Preferred Solution (preview) in Dataverse / Dynamics 365


With the preferred solution (preview), now we can specify a solution to which all our changes, that are made outside of the context of the unmanaged solution, should get automatically added.

To enable it, navigate to Settings >> Features >> Preferred solution (Preview)

Inside the Maker Portal, now we can see a new section added, asking us to specify the preferred solution, and we can see Common Data Services Default solution set as the preferred solution as default.

We can click on Manage to specify any of the existing unmanaged solutions as the preferred solution or to create a new solution.

Here we have set one of the solutions as the preferred solution.

Now let us add an update existing table outside the context of the solution. Here we are updating its form by rearranging some of the fields in it.

We have moved the Fax field to be the last field in that General Information section and have published the changes.

Back in our preferred solution, we can see the form we updated, automatically added.

Similarly, any other changes, i.e. any solution components added or updated, outside the context of the unmanaged solution, will be added to the preferred solution. (apart from changing the Default Solution where all the solution components reside).

Also, other users/makers can specify their preferred solution.

To add the cloud flows or canvas apps, created outside the context of the solution, in the preferred solution, we can enable the below features.

Here we have created this sample flow from outside the solution and also a canvas app.

We can see them added to our preferred solution.

Get all the details here

Hope it helps..

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