Fixed – Invalid Export Business Process Not Activated error while exporting solution in Dynamics 365

While exporting a solution from our DEV, we got the below exception.

As the messages suggests to fix it we need to activate the process (which will create the corresponding entity for the BPF and add the entity in the solution). Or if already created simply add that entity if missing in the solution.

So we Activated the BPF.

Added the BPF specific entity.

Which then allowed us to export the solution.

Hope it helps..

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PLAN PROPERLY before using Back and restore and Copy instances in Dynamics 365

Update – 25 June 2018 – Took nearly 20 days to get both the instances up.

Update – 12 June 2018Support Engineer has been not been able to resolve either of the support ticket which were raised last Thursday 7th June. One instance is not opening and the other instance is not restored with the backup we had requested. They are unable to find the backup till now.

Recently we tried copying our DEV to one of the TEST instances. The idea was we were upgrading the click dimensions solution in our DEV so we wanted to make sure everything works fine after the upgrade and in case it didn’t we could then again copy it back from the TEST.

We had faced back and restore issues (instance failed) in the past so decided to go the Copy instance way this time.

However, we got the Instance Failed error on the TEST instance to which we were copying DEV to.

Interestingly the Edit, Reset, Delete etc option were still available and we could open the TEST instance (the original, as the copy of DEV had failed) without any issues.

Then we thought of giving a try again and started copy from DEV to TEST again. This time again it failed. And with no option of Edit, Reset, delete etc. and the Instance was also not opening.

The error à

Along with that we also tried Restoring the Backup in one of the other TEST instances, that also expectedly failed.

So basically, we ended up with 2 unusable instances.

A few weeks back also we faced the same with our Dev environment and the only way out was to raise the support ticket with Microsoft. That time it took 5 days for DEV to be restored. Imagine the development activity that came to halt.

Last year also we had faced this issue in Production and had to work with the support team for 16 – 20 hours continuously to get it restored.

So, if we have some critical activity planned like Production Deployment and we are counting on Back and Restore or Copy an instance to rescue us in case anything goes wrong after production deployment, we need to plan for this Instance Failure as well while restoring or copying.

Basically, be ready to raise a support ticket with the highest severity to restore things back, which could take hours or in worst case days and do all the production deployment over the weekend or have enough downtime allocated.

Hope it helps..

Using Lookup Transformation and Cache Transformation in SSIS for Dynamics 365 (using Kingswaysoft)

Recently while working in data migration project, we had a requirement to insert a record in CRM from SQL Database and assign it to the team insert.

For e.g.

We had a Transaction Record that had a Brand lookup in it i.e. n – 1 relationship.

And the Brand record had a lookup of Team in it again n – 1. So basically, while inserting the transaction record we wanted to assign the record to the team of the corresponding brand in it.

So, for this, we had to set the owner id and owner id type field while inserting the record.

And for owner id i.e. team GUID we had to do a lookup on the Brand entity.

To achieve so, we did the following step

Added 2 Data flow task in the Control Flow, one for Caching the Brand entity’s detail and other for using the fetching data from SQL DB, Lookup Transformation task and inserting the data into CRM.

For the first data flow task,

We added the Dynamics CRM Source and fetched the Brand Name and Team Lookup’ GUID field.

name field which will be used for mapping and teamid field whose value we need from it.

Then we added a Cache Transform task with following details,

Now for our second data task flow,

First, we added the OLE DB Source to fetch data from the source SQL View, having Brand (string) column in it.

Then we added the Lookup Transformation task with following properties,

Setting Connection to Cache Connection Manager defined earlier.

Now the most important part, the columns properties. Here we defined the mapping between the Brand field of the SQL View and name field of the Brand Entity of CRM and selected the teamid field as the lookup column whose value we would like to fetch as shown below.

Then we added Derived Column task to add one more column for specifying ownerid type field to be used in CRM Destination Component while mapping. We defined the field type as string and hardcoded the value as “team”.

And as the final step mapped the above fields to the corresponding ownerid and owneridtype field in CRM Destination Component for Create operation.

For ownerid, we selected the below option as we were setting the GUID of the team.

On running the package, we can see the transaction records getting created and properly assigned to the corresponding team of the brand.

The transaction record with Team set as Owner.

Brand record with Team lookup in it.

Hope it helps..

Operation on clone solution failed error during solution import in Dynamics 365

We’d get this error if we are trying to import a solution whose upgrade solution is already there in the target system.

So, either we need to Clone the Solution to remove the upgraded solution or we need to delete the Upgrade Solution. Deleting the Upgrade solution will only delete the solution it will not delete the components as it will already be there in the main solution whose upgrade has been imported.


Hope it helps..

The import of the solution failed – The specified role cannot be updated error in Dynamics 365

We got this error while trying to import managed solution to our TEST environment.

The detail of the error message clearly tells the reason for the error.

The error was because that we had a similar a role with same name in our TEST environment, and in DEV we had renamed that existing role and had created a new role with similar name.

So, while trying to import the solution, CRM was getting confused as it was able to find the role with same name but different id.

To fix this either rename the Role in DEV and export and import it back or rename the role in TEST to and them import the same solution.

Hope it helps..

The record could not be deleted because of an association exception in Dynamics 365

Recenlty while trying to delete product records, we got the below error.

The quick way to figure out which associated entity’s record could have restricted the deletion of the record, open the 1:N relationship for the entity.

Search for any Parental, Referential Restrict Delete or any System relationship that has Restrict set for Delete action.

In our case it was the System relationship of Product with Opportunity Product

With Restrict Behavior set for Delete action.

Deleting all the opportunity product record allowed us to delete the Product records.

Hope it helps..

Insufficient Permissions error while updating records using Excel Online in Dynamics 365

Recently one of our users reported the below while trying to bulk update the records using Excel Online feature.

The user had the Update rights for those records.

Basically, the Excel Online update features creates a data import job in the background.

https://debajmecrm.com/2015/11/14/dynamics-crm-excel-online-field-changes-save/

So the user had to be given the import data rights.

We resolved the issue by giving the following rights to the user at organization level.

  • Data Import
  • Data Map
  • Import Source File
  • Web Wizard
  • Web Wizard Access Privilege
  • Wizard Page

https://community.dynamics.com/crm/b/crmpowerobjects/archive/2015/08/18/data-import-privileges

Hope it helps..

The unit schedule id is missing error while trying to migrating product in Dynamics 365

Recently while trying import products from our Dev to Test environment using the Configuration Migration tool we got the below error

The reason being we were using default unit as a unit group in out DEV and the same wasn’t there in the TEST environment. Interestingly if we set the correct GUID in the data.xml generated by Configuration Migration tool and try importing, still the products do not get imported.

So basically, if we try importing the products entity alone we might run into issues. To migrate it properly we need to add the related entities along with it as mentioned in the Microsoft documentation.

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/manage-product-catalog-configuration

We created a new schema file with Product and its related entities, and this time migration worked properly.

Hope this helps.

Sample code to hide out of the box reports using ReportVisibility class in Dynamics 365

Recently we wanted to hide OOB reports for our users.

One way of doing it is either change those report from Organization owned to personal

or change the Display in Area for those reports (this will hide those reports from all other views except the “All Reports, Including Sub Reports” view), as all other OOB Views for the reports uses the Reports Area filter. Another option of course is to update the filter criteria for those views or deactivate those views.

In our case, we simply updated the Display In property for all the OOB reports. Below is the sample code that we used. Basically, every report can have 0 or more (max 3) related Report Visibility records associated to it. (i.e. for forms, lists or reports area). In the below code we have looped through all the OOB reports and deleted all the associated ReportVisibility records for that report.

Hope it helps..

“Cannot delete an active workflow definition” error while importing solution in Dynamics 365

Recently while trying to import a solution (managed) to one of our test environments we got the below error.

import

The reason being one of the SLA(s) that was part of the solution was in Active stage in the test environment to which solution was getting imported.

Deactivating the SLA and then importing the solution again worked properly.

Hope it helps..