Author: Nishant Rana

Integrating Microsoft Dynamics CRM 2016 Online with Azure Service Bus Queue – Part 1

With the advent of Microsoft Dynamics CRM 2016 online many new features have been incorporated. One such feature that all have been waiting for long is seamless integration of MS CRM with Microsoft Cloud or popularly known as Microsoft Azure.

You can connect Microsoft Dynamics CRM Online 2016 Update and Microsoft Dynamics CRM 2016 (on-premises) with the Microsoft Azure platform by coupling the CRM event execution pipeline to the Microsoft Azure Service Bus. Once configured, this connection allows data that’s been processed as part of the current CRM operation to be posted onto the service bus. Microsoft Azure Service Bus solutions that are “CRM-aware” can listen for and read the Microsoft Dynamics CRM data from the service bus.

This connection between Microsoft Dynamics CRM and the Microsoft Azure platform provides a secure and reliable channel for communicating CRM…

This blog is part of the series which I will use to cover all interesting enhancements coming in Dynamics 365.

Scenario: On Account form, if user fills in the Telephone field – suggest a recommendation to set Contact preference by Phone field. If user selects yes, set Contact by Phone option to allow.

Scenario by Graphics:

· On change of phone field, CRM shows a recommendation tooltip:

· When you click the information icon, CRM gives you a recommendation:

· If you pick Apply, CRM will do the updating to the field as required:

Great isn’t it?

Here is the link describing the new Client side scripting function: https://msdn.microsoft.com/en-us/library/gg334266.aspx#BKMK_addnotification

And here is the script for this one (Register it on change event of Phone field):

function addPhonePreferenceNotification() {

var myControl = Xrm.Page.getControl(‘telephone1’);

var telephone= Xrm.Page.data.entity.attributes.get(‘telephone1’);

var phonePreference = Xrm.Page.data.entity.attributes.get(‘donotphone’).getValue();

if (telephone.getValue() != null) {

var actionCollection = {

message:…

Some more research and yet another blog post to highlight another excellent feature of Dynamics 365. I have been extoling Dynamics 365 and I am tired as the more I explore, the more I get amazed by it. So without wasting much time, let me straight get to the point here.

With Dynamics 365, a whole new set of actions has been provided to you OOB. As per MSDN documentation, the following are the new set of actions available with this release.

•Add (Case) to Queue

•Add user to Record Team

•Apply Routing Rule (to Case)

•Calculate Actual Value (of Opportunity)

•Close Opportunity

•Get Quote Products from Opportunity

•Get Sales Order Products from Opportunity

•Lock Invoice Pricing

•Lock Sales Order Pricing

•Qualify Lead

•Remove User from Record Team

•Resolve Incident

•Resolve Quote

•Revise Quote

•Unlock Invoice Pricing

•Unlock Sales Order Pricing

I know your hands might be itching now already…