Nishant Rana's Weblog

Associate activities (Email) with multiple related records – Dataverse / Dynamics 365

This new feature allows associating an activity record with multiple related records or related parties.

For E.g. we might want to associate an email with multiple cases, or with case as well as account and contact records.

It is still in the public preview (April 24) and is only available for Email Activity.

To see it in action, first, we need to add the Related field of type Party List to the form.

We can see the option to add related records of type Account, Case, Contact, Knowledge Articles, Queue, and User to it.

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Below we can see multiple records of different tables added to it.

Also, we can see the email record showing up in the timeline of the corresponding related records.

Check more details

Hope it helps..

New Attachment features for Email – Dataverse / Dynamics 365

We can see a few new features added to attachments for email activity as part of 2024 Release Wave 1.

We can use drag and drop to add attachments.

Select (Select All) and copy the attachment(s)

And can paste it to another email

Bulk download and delete the attachment(s)

We can switch between Tile and Grid view which also shows the size of the attachments.

We can export attachments to Excel.

The exported Excel file will have the following details

Get all the details here

Hope it helps..

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Fixed – The plug-in execution failed because no Sandbox Hosts are currently available. Please check that you have a Sandbox server configured and that it is running – Dataverse / Dynamics 365

Recently we were bulk updating our records, which would trigger an asynchronous plugin registered on its update. We were using the wonderful Bulk Data Updater (XrmToolBox) plugin for it. We realized if we are updating too many records at once say e.g. 100 Batch Size (total 5K records to be processed), we are getting below exception.

The plug-in execution failed because no Sandbox Hosts are currently available. Please check that you have a Sandbox server configured and that it is running.System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: The plug-in execution failed because no Sandbox Hosts are currently available. Please check that you have a Sandbox server configured and that it is running. Microsoft.Xrm.RemotePlugin.Grpc.ExceptionHandlers.SandboxFabricHostCommunicationException: Error communicating with Sandbox Host

We than updated the Execution settings to process with a Batch Size of 5 with an interval of 60 seconds. This fixed the issue for us.

Also, check –

The plug-in execution failed because the Sandbox Worker process crashed. This is typically due to an error in the plug-in code – Dataverse / Dynamics 365

The plug-in execution failed because no Sandbox Hosts are currently available. Please check that you have a Sandbox server configured and that it is running.

Hope it helps..

Geofencing unit ‘Mile’ with id: ” cannot be removed – Dynamics 365 Field Service

While trying to delete the Unit records related to the “Distance Units of Measure for Resource and Asset Location Management” unit group, we will get the below error

Geofencing unit ‘Mile’ with id: ‘<GUID>’ cannot be removed

Below is the out of the box plugin that restricts the deletion of the unit

The code for the plugin –

UOM GUIDs –

And the GUIDs within the environment –

To know more about Geofencing.

Hope it helps..

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Fixed – Web resource method does not exist: OnLoad error in Work Order, Work Order Service task, and other forms in Dynamics 365 Field Service

Recently we started getting the below error on the form load of the Work Order Service Task record, that also only in specific environments, and there was no changes made there.

Error Details: Event Name: onload Function Name: OnLoad Web Resource Name: msdyn_/WorkOrderServiceTask/WorkOrderServiceTask.js Solution Name: msdyn_FieldService_patch_update Publisher Name: microsoftdynamics

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From the error message also it was clear it was the error in the out-of-the-box javascript.

On raising the Microsoft Support Ticket, we were immediately informed that it was because of a change in the function definitions in the .js files along with its associated handlers which was done to prevent object definition collisions in the web resources.

This applied to forms of the below tables

Work Order (msdyn_workorder)
Work Order Service Task (msdyn_workorderservicetask)
Work Order Product (msdyn_workorderproduct)
Work Order Service (msdyn_workorderservice)
Knowledge Article (knowledgearticle)

And below are the changes required to be done.

Work Order (msdyn_workorder)
- Library value: msdyn_/WorkOrder/WorkOrderExperience.Library.js
  EITHER:
  - Incorrect function: onLoadLightForm
  - Correct function: WorkOrderExperience.Library.onLoadLightForm
    OR
  - Incorrect function: onLoad
  - Correct function: WorkOrderExperience.Library.onLoad

Work Order Service Task (msdyn_workorderservicetask)
- Incorrect
  - Library value: msdyn_/WorkOrderServiceTask/WorkOrderServiceTask.js
  - Function value: OnLoad
- Correct
  - Library value: msdyn_/WorkOrderServiceTask/WorkOrderServiceTaskGrid.js
  - Function value: WorkOrderServiceTaskGrid.OnLoad

Work Order Product (msdyn_workorderproduct)

Library: msdyn_/WorkOrderProduct/WorkOrderProductGrid.js
- Incorrect function: OnLoad
- Correct function: WorkOrderProductGrid.OnLoad

Work Order Service (msdyn_workorderservice)

Library: msdyn_/WorkOrderService/WorkOrderServiceGrid.js
- Incorrect function: OnLoad
- Correct function: WorkOrderServiceGrid.OnLoad

Library: msdyn_/KnowledgeArticle/KnowledgeArticleWorkOrderRelationship.js
- Incorrect function: OnSave
- Correct function: KnowledgeArticleWorkOrderRelationship.OnSave

We applied the change to the other forms also, which fixed the error for us.

Hope it helps..

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