Notes on Dynamics 365 for Phones and Tablets app – Part 2 (Attachments)

Check the other articles of this series

Continuing the previous post

https://nishantrana.me/2020/04/06/notes-on-dynamics-365-for-phones-and-tablets-app-part-1/

here we will look at the attachments.

As we are aware, the file size limit for attachments in Notes is governed through System Settings à Email Tab.

The default value is 5120 KB

And maximum it can be set to 131,072 KB

If the attachment size increases, we’d get the below error message from the web application

And from the phone app

Now as we know that with Dynamics 365 for Phone and Tablet app for Andriod and iOS, we are limited to attaching images i.e. capturing it through camera or selecting an existing image from the gallery.

https://nishantrana.me/2020/03/30/attachments-to-notes-in-dynamics-365-for-phone-and-tablet-app/

For phone and tablets, we can make use of a specific mobile setting, which allows us to set the resolution of the images

Below are our findings on the file size for different resolution for the below devices.

	Phone App (KB)			Tablet App (KB)
Resolution	Samsung S10 Plus	iPhone 11 Pro Max	Huawei Mate 20 Pro	iPad 6th generation (iOS 13)
Device Default	25	1656	583	619
640 * 480	25	24	17	28
1024 * 768	52	69	36	56
1600 * 1200	92	152	77	154
2048 * 1536	137	196	163	260
2592 * 1936	208	366	303	389

 

Hope it helps..