Fixed – Workflow must be in Published State error while converting Case to Work Order in CRM

Recently, while trying to convert a case to work order we got the below error.

The immediate thought was to check all the workflow associated to work order and case and see if they all are published, which in fact they were.

Then as suggested here

http://ms-crm-2011-beta.blogspot.ae/2016/11/workflow-must-be-in-published-state.html

we deactivated and activated one of our SLA written against the Work Order entity and it fixed the issue.

Hope it helps..

Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology ! View all posts by Nishant Rana