Fixed – CRM Mail Merge button missing in Word 2013.

Hi,

The way we got it working was to download the following template

CRMTemplate.dotm

From the following location

http://server:port/_static/Tools/MailMerge/CRMTemplate.dotm

And place it at the following location

C:\Users\[username]\AppData\Roaming\Microsoft\Templates

Followed by restarting Word.

The helpful post

http://www.experts-exchange.com/Software/Microsoft_Applications/Microsoft_Dynamics/Q_27749742.html


Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology !

6 thoughts on “Fixed – CRM Mail Merge button missing in Word 2013.”

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  3. So the I’ve downloaded the template and I can see the CRM button on the ribbon but pressing the button yields no action. Is there some additional configuration?

    Like

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