Fixed – CRM Mail Merge button missing in Word 2013.


The way we got it working was to download the following template


From the following location


And place it at the following location


Followed by restarting Word.

The helpful post

Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology !

6 thoughts on “Fixed – CRM Mail Merge button missing in Word 2013.”

  1. So the I’ve downloaded the template and I can see the CRM button on the ribbon but pressing the button yields no action. Is there some additional configuration?


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