Plugin for Resolve Case action against Incident Entity. (CRM 4.0)

We had a requirement wherein we wanted to update one of the fields in the incident record when we are resolving it through (Actionà Resolve Case).

Here we had to write a Pre-Update plugin registered on Child Pipeline against incident entity.

More on that

http://roman20007.wordpress.com/2010/04/25/resolve-case-event-in-plugin/

http://social.microsoft.com/Forums/en-HK/crmdevelopment/thread/ef1e594f-f50b-484e-a166-285429df8e4d

Hope it helps.

Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology ! View all posts by Nishant Rana