Fixed – Action Failed: A record with matching key values already exists (DuplicateRecord)– Power Automate / Dataverse


Recently while testing one of our old existing flows, we got the below error

Action ‘Create_Child_Log_Record’ failed: A record with matching key values already exists.

{

“error”: {

“code”: “0x80040237”,

“message”: “A record with matching key values already exists.”,

“@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionSourceKey”: “Plugin/Microsoft.Crm.ObjectModel.CustomBusinessEntityService”,

“@Microsoft.PowerApps.CDS.ErrorDetails.ApiStepKey”: “38200c13-a28e-ee11-be36-002248933483”,

“@Microsoft.PowerApps.CDS.ErrorDetails.ApiDepthKey”: “1”,

“@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionMessageName”: “DuplicateRecord”,

“@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionHttpStatusCode”: “412”,

“@Microsoft.PowerApps.CDS.ErrorDetails.SqlExceptionMessage”: “Violation of PRIMARY KEY constraint ‘PK_childBase’. Cannot insert duplicate key in object ‘dbo.bew_logBase’. The duplicate key value is .”,

“@Microsoft.PowerApps.CDS.HelpLink”: “http://go.microsoft.com/fwlink/?LinkID=398563&error=Microsoft.Crm.CrmException%3a80040237&client=platform”,

“@Microsoft.PowerApps.CDS.InnerError.Message”: “Cannot insert duplicate key.”

}

}

Basically on Create or Update of the Parent Record it was creating a corresponding child log record, recording changes in the status field of the parent record.

The issue was in the Create Child Log record step, here it was setting the Primary Key Field / GUID field of the Child Log record being created with the GUID of the Parent record.

This worked for the 1st record, but when trying to create any new record with the same parent’s GUID, it was throwing the duplicate exception as it would be the same parent GUID getting specified.

On clearing that field, and letting the system generate the GUID, the flow ran successfully.

Hope it helps..

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Enable / Disable (turn on / turn off) multiple cloud flows using Code / SQL4CDS Query – Power Automate


Sharing a sample code through which we can Enable / Disable (turn on / turn off) multiple cloud flows using code.

E.g. here we want to turn on the below Cloud Flows owned by a specific user.

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Table name – Workflow and Category – Modern Flow.

Below is the sample code, code is straightforward, we are updating the status of the record.

const string connectionString = "AuthType = ClientSecret; " +
                                         "Url = https://[org].crm.dynamics.com/;" +
                                         "ClientId=[GUID];" +
                                         "ClientSecret=[Secret]";

        var myServiceClient = new CrmServiceClient(connectionString);
        if (myServiceClient.IsReady)
        {
            var query = new QueryExpression("workflow");
            query.ColumnSet.AddColumns("workflowid", "name", "ownerid", "statecode", "category", "primaryentity", "solutionid");
            // Category = 5 (Modern Flow)
            query.Criteria.AddCondition("category", ConditionOperator.Equal, 5);
            // owned by a specific user
            query.Criteria.AddCondition("ownerid", ConditionOperator.Equal, "23d670c5-d02d-ee11-bdf4-0022482db7da");
            var cloudFlows = myServiceClient.RetrieveMultiple(query);
            foreach(var flow in cloudFlows.Entities)
            {
                var myFlow = new Entity("workflow", flow.Id);
                // statecode = 1 (Turn On) and  statecode = 0 (Turn Off)
                myFlow.Attributes["statecode"] = new OptionSetValue(1);
                myServiceClient.Update(myFlow);
            }        
        }

The result :

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Or we can use the SQL4CDS XrmToolBox tool for it –

SELECT
    workflowid,
    name,
    ownerid,
    statecode,
    category,
    primaryentity,
    solutionid
FROM workflow
WHERE category = 5
  AND ownerid = '2e134bf4-bfe7-ed11-8848-00224893d32a'
  AND statecode = 0   


UPDATE workflow
SET statecode = 1
WHERE category = 5               -- Modern Flow
   AND ownerid = '2e134bf4-bfe7-ed11-8848-00224893d32a'
  AND statecode = 0              -- Only turn ON currently OFF flows

Check Work with cloud flows using code.

Hope it helps..

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Fixed- Flow not getting triggered (Callback Registration)– Power Automate / Dataverse


Recently in one of our test environments, the out the box flow – “Deserialization of Inspection Definition” wasn’t getting triggered even when it was in the On state.

This was because the “CallbackRegistrationExpanderFilter” operation was failing with the below error.

Unexpected failure during ValidateUserAccessCached. Ex: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: The specified user(Id) is disabled. Consider enabling this user. Additional Details: User IsDisabled=True, IsLicensed=True. ImpersonatingSystemUserId. (Fault Detail is equal to Exception details:

ErrorCode: 0x80040225

Message: The specified user(Id = xxxx-xxxx-xxxx-xxx-xxxxxx) is disabled. Consider enabling this user. Additional Details: User IsDisabled=True, IsLicensed=True. ImpersonatingSystemUserId=xxxx-xxxx-xxxx-xxx-xxxxxx)

TimeStamp: 2024-05-20T21:50:42.6724270Z

More on Callback Registration Expander Job – https://rajeevpentyala.com/2021/01/30/callback-registration-expander-system-jobs-waiting-for-resources/

This was because the flow’s corresponding Callback Registration record’s Owner was a user whose account was now disabled in CRM.

So the option to fix was to Turn off and Turn On the flow, which will delete the old callback registration record and will create a new one with the user who is turning off / on the flow. Updating the owner of the flow will not work here, as it won’t update the existing callback registration record.

Also we had another observation, if a callback registration is owned by a user who is a proper / enabled user in CRM, simply turning off and on the flow using a different user account will not delete the existing callback registration record and create a new one with that particular user as the owner. In this case we will have to explicitly delete the existing callback registration record.

Hope it helps..

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Fixed – Resource not found for the segment action error – Power Automate / Dataverse


Recently we got the error for one of our flows – Resource not found for the segment ‘dow_ArtefactMoveNotesAttacmentToBlob’.

The flow was running fine with no errors a couple of days back.

On trying to edit the flow we can see it not listing the action in the Perform an unbound action step, instead giving “Request to XRM API failed with error: ‘ Message:Code:InnerError:’.

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Eventually, as the error message suggests, we realized that the dev team had unregistered the action and registered a new action in its place. Updating the action to use the correct / new action fixed the issue for us.

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The error could also show up if the action is in the disabled state.

https://community.dynamics.com/forums/thread/details/?threadid=1069c036-683b-4178-a592-6deae37002eb

https://community.dynamics.com/forums/thread/details/?threadid=1069c036-683b-4178-a592-6deae37002eb

Hope it helps..

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Flow Error – It hasn’t been triggered successfully in the last 28 days (Power Automate / Dataverse)


For one of our flows while testing we realized it was not getting triggered.

We could see it giving below error –

There’s a problem that needs to be fixed to trigger this flow – It hasn’t been triggered successfully in the last 28 days.

We tried a couple of things and I think either switching it on and off and/or updating the trigger condition and saving it temporarily seems to have fixed the issue. Either of these would have created the correct corresponding Callback registration records.

Also check – https://nishantrana.me/2023/08/08/fixed-power-automate-flow-not-getting-triggered/

https://powerusers.microsoft.com/t5/General-Power-Automate/There-s-a-problem-that-needs-to-be-fixed-to-trigger-this-flow-It/td-p/1128820

Hope it helps..

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Use Filter Array action to remove values from an array variable – Power Automate


Suppose we have below array variable – varTestVariable having a list of GUIDs in it.

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And we have another array variable varWorkOrderGuidToBeRemoved which has the list of GUIDs we want to remove from our first variable varTestVariable

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For this, we can make use of the Filter array action

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In From, first we have specified the array variable from which we want to remove the values, followed by the variable that holds the values to be removed. Next, we have specified the “does not contain” operator and finally specified the item()

We can also click on Edit in advanced mode to see or edit the expression.

We can use the Body of the Filter array action that will hold the result in subsequent actions.

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On running the flow, we can see that the values that existed in the second array variable were removed from the first array variable.

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Get more details – https://www.damobird365.com/efficien-union-except-and-intersect-great-method/

Hope it helps..

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