Category: CRM

List of all the tools and resources for Microsoft Dynamics CRM 2011.


Hi,

Got to know about this wonderful CRM Wiki page today, so just thought of sharing it.

http://social.technet.microsoft.com/wiki/contents/articles/2490.microsoft-dynamics-crm-2011-development-resources.aspx

Thanks George Doubinski and Ben Hosking for publishing it.

Bye.

Installing Microsoft Dynamics CRM 4.0 in Windows Server 2008 R2 machine having Microsoft SQL Server 2008 database.


Hi,

These are the steps we followed to install Microsoft Dynamics CRM 4.0 in Windows Server 2008 R2 machine (Here we had the Microsoft SQL Server 2008 installed on a different server)

Before running the setup, first we added the .NET Framework 3.5.1 Features from Server Manager.

After running the installer we got the following error in the Environment Diagnostics Wizard.

 ERROR : (provider: Named Pipes Provider, error: 40 – Could not open a connection to SQL Server) (Microsoft SQL Server, Error: )

We followed the step mentioned in this article to resolve this issue.

http://blog.sqlauthority.com/2009/05/21/sql-server-fix-error-provider-named-pipes-provider-error-40-could-not-open-a-connection-to-sql-server-microsoft-sql-server-error/

On running the installer again, we got this issue

Error : Service msftesql was not found on computer …… The specified service does not exist as an installed service.


We followed the below mentioned steps to resolve the issue

  1. Run > Regedit
  2. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
  3. Rename MSSQLFDLauncher Folder to msftesql
  4. Reboot System
  5. Administrative Tools > Services > SQL Full-text Filter Daemon Launcher (MSSQLSERVER) and Check START Status
  6. Rename back msftesql Folder to MSSQLFDLauncher

http://social.microsoft.com/Forums/eu/crm/thread/d8dda562-aae6-47b7-9c81-86f98d2b77f6

Bye.

Determining the Update Rollup Version of the CRM installed


Hi,

Just sharing two useful posts which would help us to identify the update rollup version installed in our CRM environment.

For CRM 2011

http://crmdynamo.com/2011/09/crm-2011-update-rollup-release-build-numbers-and-how-to-find-them/

For CRM 4.0

http://crmdynamo.com/2010/03/check-which-update-rollup-version-is-installed-on-your-crm-environments/

Bye.

Try out – Ribbon Workbench for Dynamics CRM 2011


Hi,

Today i came across this new tool for Ribbon editing in CRM 2011.

http://www.develop1.net/public/page/Ribbon-Workbench-for-Dynamics-CRM-2011.aspx

The tools looks really wonderful.

Will try it out soon.

Bye.

 

 

Getting the IncidentId on resolving a Case in post Close plugin.


Hi,

To get the id of the case record which is getting resolved in the plugin, we need to make use of IncidentResolution inputparameters of the context.


Entity incRes = this.Context.InputParameters["IncidentResolution"] as Entity;
 Guid caseId = ((EntityReference)incRes.Attributes["incidentid"]).Id;

Bye.

Use “Close” message when we “Resolve” an Incident (Case) in CRM.


We had one plugin which was registered against “SetState” and “SetStateDynamic” message. It used to run when we were doing “Cancel Case” from the ribbon.

We thought the same message will work in case of “Resolve Case“.

However in case of Resolve Case, we need to use or register our plugin against the “Close” message.

InputParametersà

Hope it helps.