Nishant Rana

Fixed – An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail while trying to connect using XrmToolBox

While trying to create a new connection in XrmToolBox, we got the below error

We had used the Connection Wizard as the connection method

After failing a couple of more times, we realised the mistake.

For the user who is trying to log in, MFA is enabled.

So, instead we opted for the SDK Login control connection method.

Clicking Open Sdk Login Control button opens up the standard login control to connect to Dynamics 365.

Provide username, password, and click on login.

Enter the code (received on registered phone number).

Thus, using the SDK Login Control, we were able to connect successfully.

You can also connect by registering the Azure AD App

https://alphabold.com/connecting-to-mfa-enabled-microsoft-dynamics-365-using-xrmtoolbox/

Check the below article for further details and different ways to connect to Dynamics 365 using XrmToolBox

https://www.xrmtoolbox.com/documentation/for-users/connecting-to-an-organization/

Hope it helps..

Notes on Dynamics 365 for Phones and Tablets app – Part 9 (Mobile Offline)

Check the other articles of this series

Continuing our previous post, where we configured the entity for the offline, mobile offline profile, and also enabled the offline option for the app, in this post we’d see the behavior of the apps in the offline mode within the Dynamics 365 for Phones App.

On opening the app, the user for which the mobile offline profile is configured will be presented with the below option to download the data for offline.

Clicking on Download will start the download process.

Navigate to Settings à Offline Status (this status will only be added for the apps enabled for offline)

The Offline Status will show us the status of the download.

Once the download completes, we can see the Contact entity available and also the option of working offline enabled for it.

Enabling Work in offline mode, and navigating the dashboard displays the message as below

The phone app also shows the green connection symbol next to the contact entity.

Navigating to the Account entity (which is not configured for offline) shows the below message.

Navigating to Contact entity (configured for offline) displays the lists as expected.

Now let us open one of the records and update the value of a field in it.

Here we have updated the mobile phone number field.

Let us navigate to the Offline Status option and disable Work in Offline Mode.

We see the “The connection was successfully restored” message.

And also the record updated back in our Dynamics 365 Sales Hub App.

In this post, we saw the basic behavior of the phone app in the offline mode, in the next post, we will explore a few more features of the mobile app with regards to offline mode.

Hope it helps..

Nested Editable Grids in D365 CE v9 UCI

D365 Demystified

Nested Grids – as the name suggests is a grid-within-a-grid (or rather, Grid-ception!). Nested Grids will let you expand a sub-grid entry to look at another grid of the expanded record. This depends on how you configure it.

Be aware, Nested Grids work with Editable Grids and only for Tablet, Phones and Unified Interface. This is not available for the classic Web UI.

Configuring Nested Editable Grid

Here’s my entity structure – I have Account, having multiple Contacts and each Contact, having Opportunities under them. Like in the below diagram –

relationships

Now, I have a Contact grid on my Account form (just like we usually do).

I now will have to choose the grid to be a Editable Grid Control as follows. Also, click on the Nested grid view control as pointed
On clicking the Nested grid view pencil, the next dialog box will let you select what entity…

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Fixed – “You don’t have any apps in this view” error in Dynamics 365 for Phones and Tablets

Check the other articles of this series

For one of the users, who had all the appropriate privileges and security roles to access the Sales Hub app, we were getting the below error.

In iPad à

In Dynamics 365 for Phone for Android à

As part of troubleshooting, we assigned the System Administrator role to the user, tried uninstalling and reinstalling the app, tried in a new device with the same user, but we were getting the same error.

Here we were entering the email account to login to the application.

Later when we tried the “Sign in with a web
address
instead” it worked for us.

It started showing the Sales Hub for the user.

It could be some intermittent issue or something to do with cache, cannot say for sure, would suggest trying out the same, if the user has all the appropriate rights on the entity and the app and is still facing this issue.

Hope it helps..

Notes on Dynamics 365 for Phones and Tablets app – Part 8 (Mobile Offline)

Check the other articles of this series

Continuing our previous post, here we’d cover the configuration steps and details around offline support for Dynamics 365 for Phones app.

To begin with,

The mobile offline is only available and is supported for iOS (>= 13.1904) and Android (> =4.3.19043) devices.

To enable an entity for offline, we need to check the Enable for Mobile offline option for it.

Below are some of the main entities for which we can enable the mobile offline option (along with newer entities added in the product and the custom entities)

Account	Activity Pointer	Appointment	Attachment	Case
Competitor	Competitor Address	Connection	Connection Role	Contact
Email	Lead	Opportunity	Opportunity Product	Phone Call
Position	Product	Task	Team	User