To view marketing interactions, we need to add a custom connector to the timeline of the lead and the contact form. This step is only required if we are using custom forms and not the out-the-box marketing forms for lead and contact.
The OOB Form already has this connector defined.
Open the form for customization, select the timeline control, scroll down to Advanced >> Additional Settings >> Custom connectors, and click on Add connector.
Specify Constructor and Resource Path and save the record.
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Constructor: msdynmkt_DynamicsMktTimelineInteractionAnalytics.TimelineInteractionAnalyticsResource
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Resource path: msdynmkt_DynamicsMktTimelineInteractionAnalytics
Save the form and publish it.
We can see the marketing interactions being displayed in the timeline.
Hope it helps..
Hi Nishant
Thank you for this wonderful content. After doing the configuration why we are seeing duplicate interaction/activity on timeline?
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