How to – Force User Sync– Power Platform / Dynamics 365

Suppose you have added a user in Microsoft 365 Admin Center and assigned the required license to access Dynamics 365 Apps / added to the appropriate security group (if used) of the environment also.

You log in to CRM and the user still doesn’t appear there.

We see the sample user and not the sample user test we added.

We have multiple options to force the user sync here.

Ask the user to access the CRM – https://nishantrana.me/2021/12/14/the-trick-to-force-trigger-user-sync-power-platform-dynamics-365/

Use Power Automate Force Sync User action or PowerShell cmdlets

https://nishantrana.me/2021/12/13/using-force-sync-user-to-sync-powerapp-crm-users-power-platform-dynamics-365/

or the quickest is to log in to Power Platform Admin Center

Select the Users (see all) option for the Environment

Click on Add User and search for the user and add

Here we have searched and added the Sample User Test we added earlier in Microsoft 365 Admin Center

We will get the notification that the user has been added, on refresh we can see the user added.

Back inside CRM also we can see the user.

Thanks to my friend Sharif  (CRM Architect) for the tip.

Hope it helps..