Missing Posts tab in Social Pane in CRM 2013.


Recently we added Social Pane to one of our custom entity form in CRM 2013. It was only showing Notes and Activities tab. Posts tab was missing.

To get the Posts tab we need to activate Post for that custom entity, which can be done through Post Configurations page.

However the Post Configuration area was missing in our CRM’s site map navigation.

To add it back, we need to follow the steps mentioned this post


i.e. to add the following SubArea

<SubArea Id=”nav_administration” ResourceId=”Homepage_Administration” DescriptionResourceId=”Administration_SubArea_Description” Icon=”/_imgs/ico_18_administration.gif” Url=”/tools/Admin/admin.aspx” AvailableOffline=”false” />

<SubArea Id=”nav_social” ResourceId=”Social_SubArea_Title” DescriptionResourceId=”Social_SubArea_Description” Icon=”/_imgs/area/16_social.png” Url=”/tools/social/social_area.aspx” AvailableOffline=”false” />

<SubArea Id=”msdyn_postconfig” ResourceId=”Activity_Feed_Configuration” Entity=”msdyn_postconfig” />


Add Email and Post Configuration to SiteMap


Hope it helps..



Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology !

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