The inability to have custom reports was one of the biggest drawbacks of Dynamics CRM online when it was first released. Fortunately Microsoft has addressed this issue in the release of Dynamics CRM 2011. However, there is one small catch. The catch is that you have to use FetchXML (which is a proprietary query language that is used in Microsoft Dynamics CRM) for your SRS report query.
In my opinion one of the most powerful features of reporting in Dynamics CRM is the ability to use Advanced Find to “pre-filter” the data sent to the report. As a report writer of a number of years, I was always frustrated by the moving target of parameters that a user might request. When you get more than two or three, the report becomes a little difficult for the end user to use. By taking advantage of the “pre-filtering” with Dynamics CRM and Advanced Find
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