Recently in one of our projects, we were using the Microsoft Bookings App for the users to book an appointment(outlook) and then were syncing this appointment back to Dynamics 365 through the category “Tracked to Dynamics 365” (Server Side Synchronization)
Get more details on it here – https://nishantrana.me/2022/03/22/how-to-synchronize-appointments-between-dynamics-365-and-outlook-using-server-side-synchronization/
Here if the users were canceling the tracked appointment in Outlook, it will update the subject of the appointment record with the prefix – Canceled but will not cancel the record i.e. update the status of the record.
This would happen if the user canceling the appointment is not the organizer.
So here we were implementing a flow to check for updates in the Subject column with the word canceled and then updating the status of the appointment as canceled.
Here we can specify our select columns and filter conditions as follows – contains
Hope it helps..
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