Remove option missing for Queue Item Views in Dashboard in CRM 2011.


We were recently implementing queues for one of our clients and realized that the Remove button is missing if we are placing the queue item view in the Dashboard.

Inside the home page:-

Inside Dashboard:-

The solution we implemented was to create and add a custom Remove Button in the SubGrid of Queue Item entity using the definition of the existing Remove button on home page grid.

Hope it helps.

Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology !

Please share your thoughts

Fill in your details below or click an icon to log in:

Gravatar
WordPress.com Logo

You are commenting using your WordPress.com account. ( Log Out /  Change )

Google photo

You are commenting using your Google account. ( Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. ( Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. ( Log Out /  Change )

Cancel

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.