Curious Case of Remove button for QueueItem SubGrid in CRM 2011

Hi,

The QueueItem subgrid will normally have a Remove button associated to it in the ribbon.

However when used in a view in Dashboard it goes missing.

One option to get it back is create a new custom ribbon button with the exact definition of the existing OOB Remove button.

http://www.mscrm-developer.com/2012/11/remove-button-missing-for-queue-items/

Hope it helps


Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology !

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