Let us update our previous flow to use Approval Type – Custom Responses, using which we can define our custom response options (instead of limiting ourselves to Approve and Reject)
Check other posts on Approvals – https://nishantrana.me/2020/08/31/approvals-power-automate-dynamics-365/
Here we have updated the Start and wait for an approval action’s Approval Type from
Approve / Reject – First to respond
Custom Responses – Wait for one response.
We have defined below custom responses – Accept, Reject, and Need more details.
We have updated the Condition to check for Need more details
Let us save, check, and run the flow.
The approvers are presented with the custom responses
Here among the users to who the request is assigned, the flow will complete if any of the approvers responds, it will not wait for all the approvers to respond.
Now let us update it to use Custom Responses – Wait for all
Here the flow will wait for responses from all the approvers before moving to the next action.
Lastly, if we define more than 5 responses,
Outlook and OWA have a limitation of only showing the first five responses in the actionable message as shown below.
Within the Power Automate approval center and Power Automate mobile application we do not have this limitation.
Power Automate approval centre:
Power Automate mobile application:
Hope it helps..