Invalid CRMReference Target: The entity Customer doesn’t exist.

Hi,

Was writing a custom workflow activity on incident entity and in which we wanted the Customer Lookup Value. And based on type of Customer i.e. either contact or account there was some logic to be executed.

So declared an input parameter or type Customer

However while registering the workflow I got the below error

The way to handle this is,

Get the guid of the record from the context and then retrieve the value of customer id attribute.

On retrieval check if the EntityReference is of type account or contact and then proceed accordingly

Hope it helps ..

Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology ! View all posts by Nishant Rana