“You must provide a value for Potential Customer” error while creating opportunity record through Create Step in Process in CRM 2011 Online


Got the below error message while defining the Create Step in Workflow in CRM 2011 online instance. It seems like it is a bug in new online environment that have UR 13 applied.

Check out this thread


The workaround would be to remove the requirement level, edit and publish the workflow and the set the requirement level back.


Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology !

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