Tag: Microsoft Dynamics CRM

Hi,

Below the minimum rights required to Reactivate a closed or resolved Case in CRM.

Sample code to do it through code

private void Form_Load(object sender, EventArgs e)
 {
 Uri organizationUri = new Uri("http://servername/orgname/XRMServices/2011/Organization.svc");
 Uri homeRealmUri = null;
 ClientCredentials credentials = new ClientCredentials();
 credentials.Windows.ClientCredential = System.Net.CredentialCache.DefaultNetworkCredentials;
 OrganizationServiceProxy orgProxy = new OrganizationServiceProxy(organizationUri, homeRealmUri, credentials, null);
 IOrganizationService _service = (IOrganizationService)orgProxy;
 ReactivateState("incident", new Guid("caseGuid"), 0, -1, _service);
 }

public static void ReactivateState(string entityName, Guid entityGuid, int state, int status, IOrganizationService orgService)
 {
 try
 {
 SetStateRequest req = new SetStateRequest();
 req.EntityMoniker = new EntityReference(entityName, entityGuid);
 req.State = new OptionSetValue(state);
 req.Status = new OptionSetValue(status);
 orgService.Execute(req);
 }
 catch (Exception ex)
 {

 }
 }

Bye.

Hi,

The extending exam for CRM 2011 has finally released. It was released on 29th Dec 2011, came to know about few days back.

http://www.microsoft.com/learning/en/us/exam.aspx?id=mb2-876&locale=en-us#tab1

Had been waiting for this exam for quite some time now. Would be taking it soon.

Bye.

Hi,

Get the update rollup 6 for CRM 2011.

http://www.microsoft.com/download/en/details.aspx?id=28712

More information on the fixes and updates

http://support.microsoft.com/kb/2600640

Bye.