Showing related entity information in Header as Hyperlink – CRM 2011

We recently had requirement to show the Case Information in one of its related (related) entity’s header. The information should appear as a hyperlink so that users can open the case directly from that entity’s form.

Case entity was having 1-n relationship with this other entity say Entity A and Entity A was related 1-n with Entity B. In Entity A we had moved the lookup of Case in the header. So from Entity A’s form user could click the lookup in header (as lookup appeared as hyperlink in Header) and open the Case.

Now they wanted the similar kind of functionality in Entity B. However as Entity B was not directly related to Case entity it had no lookup or any other field having Case information in it.

So this is what we did :-

  1. Created a new HTML Web Resource.
  2. Added an anchor tag in it.
  3. Used JavaScript to get the Case Information from the lookup of the Entity A in the form.
  4. Dynamically setting the href and innerHTML of the anchor tag so that it provides case information and link clicking on which should open the case record.
  5. Add the Web Resource in the header of the Entity B form.
  6. As we were using JSON here, added the JSON library in the form load.

    Case Information in the header and the hyperlink:-

Sample Code of the HTML Web Resource:-

<html xmlns="">
 <title>Case Information</title>
 <script src="ClientGlobalContext.js.aspx"></script>
 <script type="text/javascript" src="new_json2"></script>
 <style type="text/css">
 font-family: Segoe UI, Tahoma, Arial;
 font-size: 13px;
 text-align: left;

 <meta charset="utf-8">
<body style="background-color: #f7fbff; margin: 10px" onload="GetCaseInformation()"
 <a id="anchorCase" href="#" target="_blank" class="ms-crm-Field-Normal"></a>


 var ODataPath;
 var serverUrl;
 var entityName = "";
 var id = "";
 var entity;

function GetCaseInformation() {

function init() {

 serverUrl = document.location.protocol + "//" + + "/" + Xrm.Page.context.getOrgUniqueName();
 ODataPath = serverUrl + "/XRMServices/2011/OrganizationData.svc";
 if (parent.Xrm.Page.ui.getFormType() == FORM_TYPE_UPDATE ||
 parent.Xrm.Page.ui.getFormType() == FORM_TYPE_READ_ONLY ||
 parent.Xrm.Page.ui.getFormType() == FORM_TYPE_DISABLED) {

// get the lookup control and its guid and entity type
 var value = parent.Xrm.Page.ui.controls.get('new_casemedicalconditionid').getAttribute().getValue();

if (value != null) {
 id = value[0].id.replace('{', '').replace('}', '');
 entityName = value[0].entityType;
 // get the case information

function retrieveRecord(Id) {
 var retrieveReq = new XMLHttpRequest();
 var url = ODataPath + "/" + entityName + "Set(guid'" + Id + "')";"GET", ODataPath + "/" + entityName + "Set(guid'" + Id + "')", true);
 retrieveReq.setRequestHeader("Accept", "application/json");
 retrieveReq.setRequestHeader("Content-Type", "application/json; charset=utf-8");
 retrieveReq.onreadystatechange = function () {

function retrieveReqCallBack(retrieveReq) {

 if (retrieveReq.readyState == 4 /* complete */) {
 if (retrieveReq.status == 200) {

 entity = JSON.parse(retrieveReq.responseText).d;
 if (entity.new_CaseId != null) {
 var caseGuid = entity.new_CaseId.Id;
 var caseName = entity.new_CaseId.Name;
 var serverUrl = document.location.protocol + "//" + + "/" + Xrm.Page.context.getOrgUniqueName();
 if (document.getElementById('anchorCase').innerHTML == "") {
 document.getElementById('anchorCase').innerHTML = caseName;
 document.getElementById('anchorCase').href = serverUrl + "/CS/cases/edit.aspx?id={" + caseGuid + "}";




Using Deep Insert (creating multiple new records in the same operation) in Silverlight (CRM 2011)


Sharing a basic example using which we can create Parent entity and the related entity records in the same operation\

Check out this helpful post

public MainPage()

GGContext context;

private void UserControl_Loaded(object sender, RoutedEventArgs e)
 var orgServiceUrl = "http://servername/orgname/XRMServices/2011/OrganizationData.svc";

 // initialize the context
 context = new GGContext(new Uri(orgServiceUrl));

// using client http stack
 context.HttpStack = System.Data.Services.Client.HttpStack.ClientHttp;
 context.UseDefaultCredentials = false;
 context.Credentials = new NetworkCredential("administrator", "password", "domain");
 // create contact record
 Contact contact = new Contact();
 contact.LastName = "Rana";
 contact.FirstName = "Nisha";

 // create two tasks and one email activity
 var myTask1 = new Task();
 myTask1.Subject = "Task1 created at " + DateTime.Now.ToLongTimeString();
 var myTask2 = new Task();
 myTask2.Subject = "Task2 created at " + DateTime.Now.ToLongTimeString();
 var myEmail = new Email();
 myEmail.Subject = "Email created at " + DateTime.Now.ToLongTimeString();

// add the tasks and email to their respective set

// add contact to be created to the contact set

// add the related records

 // add the link
 context.AddLink(contact, "Contact_Tasks", myTask1);
 context.AddLink(contact, "Contact_Tasks", myTask2);
 context.AddLink(contact, "Contact_Emails", myEmail);

context.BeginSaveChanges(CreateContactHandler, contact);
 private void CreateContactHandler(IAsyncResult result)
 // in the call back method call the EndSaveChanges method
 // it returns DataServiceResponse object.
 // we can get the error information from this object in case an operation fails
 // id of the created contact record
 Guid createdContactGuid = ((Contact)result.AsyncState).ContactId;

Hope it helps