With the Timeline highlights (Generative AI) feature, agents can quickly view the critical information (summary) about the different activities in the timelines, without the need for clicking/reading through each of the activities.
![](https://nishantrana.me/wp-content/uploads/2024/06/image-5.png?w=710)
We can enable and disable it at both the form level, app level and environment level.
At the form level, we can check/uncheck the Enable Timeline Highlights checkbox for the timeline component.
![A screenshot of a computer
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![A screenshot of a computer screen
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At the App level, open the Settings >> Features for the corresponding App.
![A screenshot of a computer
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Here if we disable it at the App-level it won’t show up even if it is enabled for that particular form for that particular app.
For e.g. we see timeline highlights in the Sales Hub App but not in the Field Service app in which we had it disabled for the account form.
![](https://nishantrana.me/wp-content/uploads/2024/06/image-4.png?w=1024)
We can also specify it using the Setting Definitions and Environment values as shown below.
![A screenshot of a computer
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More details –
Use timeline highlights powered by generative AI
Timeline highlights help users quickly access actionable record updates
Hope it helps..
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