D365 CE- Incident management integration with SAP Qualtrics – Part 3

Rahul Tiwary CRM Blogs

In part 3 of my blog , I am going to explain about how I have use Common Data Connector (CDS) to call qualtrics API’s and update back the response in D365 CE.

Login to power platforms and go to flows

I have achieved my scenario using 2 power automate flows in CDS

a) Automated Flow : When a Qualtrics transaction record created in D365 CE on close of an incident

b) Scheduled Flow : To get the survey link after the import is successful and update back the Survey Link.

FirstAutomated Flow “Qualtrics – Create Transaction and Contact”

  • Connect to your environment, Select entity and define scope
  • I have used HTTP connector to call API, and used the URL stored in transaction recorded created in D365 CE from the Async plugin. For the detailed API and body structure, you can refer to part 1 of this blog
  • Initialized…

View original post 230 more words

Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology !

9 thoughts on “D365 CE- Incident management integration with SAP Qualtrics – Part 3”

  1. Since there are so many CRMs on the market, it’s good to look for ones that fit your niche Zoho CRM is one used by many insurance, mortgage, solar and education companies. They are proven with 11 Years of IT and Web Development accurate reports template ,40 Custom Web Application team collaboration,30+ Highly Skilled Software Engineers and Consultants plus 500+ CRM Deployments across many industries


Please share your thoughts

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Sharing my knowledge and experience about the Microsoft Power Platform.

Arpit Power Guide

a guide to powering up community

Welcome to the Blog & Website of Paul Andrew

Technical Leadership Centred Around the Microsoft Data Platform

Deriving Dynamics 365

Deriving Solutions and features on Power Platform/Dynamics 365

The CRM Ninja

Thoughts & musings from a Dynamics 365 Ninja!

D CRM Explorer

Learn about Microsoft Dynamics CRM Power Platform customization and implementation and other cool stuffs

Stroke // Jonas Rapp

I know pre-stroke. I will improve who I was.

Power Melange

Power Melange By Shalinee

Clavin's Blog

Power Automate - Power Apps - SharePoint Online - Azure - Nintex - K2 - Artificial Intelligence

Sat Sangha Salon

An Inquiry in Being

The Indoencers

The Influencers & Influences of Indian Music

Monika Halan's blog

Hand's-free money management

D365 Demystified

A closer look at Microsoft Dynamics 365.

Microsoft Mate (msftmate) - Andrew Rogers

Experienced consultant primarily focused on Microsoft Dynamics 365 and the Power Platform


Specific topics by Django Lohn on the whole Microsoft365 Stack

Manmit Rahevar's Blog

One Stop Destination for Microsoft Technology Solutions


Naturally Curious

Brian Illand

Power Platform and Dynamics 365

Steve Mordue MVP

A Microsoft Business Applications MVP

Subwoofer 101

Bass defines your home theater

SQLTwins by Nakul Vachhrajani

SQL Server tips and experiences dedicated to my twin daughters.

Everything D365

Discovering Azure DevOps and D365 Business Applications

Tech Wizard

Lets do IT Spells

XRM Tricks (Power Platform & Dynamics CRM )

Power Platform & Dynamics CRM


Mail to crmtipsbyprm@gmail.com for queries and suggestions


Giving back to the community what I have learned

xrm CRM Dynamics

Dynamics CRM Technical & Functional Info

Dynamics 365 Blogs - Explained in unique way

Sometimes you need to look at things from different perspective.

CRM Keeper

Dynamics 365 Customer Engagement, CRM, Microsoft CRM, Dynamics CRM


Step into the world of a Dynamics 365 Consultant

Dianamics PCF Lady

Diana & Dynamics 365 & Power Platform

Sara Lagerquist

No Code Customization Concepts

%d bloggers like this: