Last year I got an opportunity to review the “Microsoft Dynamics CRM 2011 Application Design” book http://bit.ly/135Wi8J
written by Mahendar Pal (Packt Publishing). Mahendar is Most Valuable Professional (MVP) for Microsoft Dynamics CRM. He is a good friend of mine and we stay in touch with each other and mostly discuss things around CRM. The review process was roughly around 6 months.
Now about the book, I found it to be quite unique in regards that it talks about the design and implementation aspect of Microsoft Dynamics CRM 2011. There are other good books available in the market on Microsoft Dynamics CRM, but they mostly talk about and explains the features available within the product. This makes the book helpful to both readers who are new to CRM as well as experienced.
There are total 8 chapters in the book in which readers will learn the basics of CRM 2011 and will also learn how to implement and create applications like Project Training Enrolment System, Employee Recruitment Management System, Hotel Management System etc. using CRM 2011. The readers will also get to learn how to create Silverlight applications, ASP.NET pages which integrates with CRM 2011.
Reading books is my hobby so was happy to get early access to the chapters for reading and reviewing and thanks to Mahendar and Packt Publishing for giving me this opportunity.
Lastly and most importantly I would also like to thank my friend and colleague Hina Mehta who helped me during the review process. She is an expert in CRM and CCA (which is an integral part of CRM now and there are very few people who have expertise on it). So her opinion and suggestions mattered a lot. You can subscribe to her blog here http://hinamehta14.wordpress.com/
All said and done,
Order a copy for yourself