Tag: Power Platform Admin Center

Resolve – This environment can’t be copied because your org (tenant) is over capacity. Request an extension (Dataverse / Dynamics 365)


When trying to overwrite another environment with a copy of Prod, the system prevented the operation due to exceeding tenant capacity limits. This copy operation is subject to environment and storage capacity constraints.

We raised a Microsoft Support Ticket and learned that we can resolve this issue by either purchasing additional storage or requesting free temporary storage to complete the copy operation.

We need to raise another support ticket for temporary storage, that includes below details

  • The amount of storage we need
  • The duration for which it should be available
  • The reason for the request

The maximum duration that can be requested is 6 months.

The maximum storage that can be requested is 200 % of what is purchased.

Thanks to Microsoft, within few mins of raising the support ticket we were provided the additional temporary storage.

We got our environment extended for 6 months with 200 GB additional capacity that allowed us to complete our copy environment.

Also check – https://nishantrana.me/2024/10/15/free-up-storage-space-activitypointerbase-and-workflowlogbase-dataverse-dynamics-365/

Hope it helps..

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