Category: CRM 2011

List of all the tools and resources for Microsoft Dynamics CRM 2011.


Hi,

Got to know about this wonderful CRM Wiki page today, so just thought of sharing it.

http://social.technet.microsoft.com/wiki/contents/articles/2490.microsoft-dynamics-crm-2011-development-resources.aspx

Thanks George Doubinski and Ben Hosking for publishing it.

Bye.

Determining the Update Rollup Version of the CRM installed


Hi,

Just sharing two useful posts which would help us to identify the update rollup version installed in our CRM environment.

For CRM 2011

http://crmdynamo.com/2011/09/crm-2011-update-rollup-release-build-numbers-and-how-to-find-them/

For CRM 4.0

http://crmdynamo.com/2010/03/check-which-update-rollup-version-is-installed-on-your-crm-environments/

Bye.

Try out – Ribbon Workbench for Dynamics CRM 2011


Hi,

Today i came across this new tool for Ribbon editing in CRM 2011.

http://www.develop1.net/public/page/Ribbon-Workbench-for-Dynamics-CRM-2011.aspx

The tools looks really wonderful.

Will try it out soon.

Bye.

 

 

Getting the IncidentId on resolving a Case in post Close plugin.


Hi,

To get the id of the case record which is getting resolved in the plugin, we need to make use of IncidentResolution inputparameters of the context.


Entity incRes = this.Context.InputParameters["IncidentResolution"] as Entity;
 Guid caseId = ((EntityReference)incRes.Attributes["incidentid"]).Id;

Bye.

Use “Close” message when we “Resolve” an Incident (Case) in CRM.


We had one plugin which was registered against “SetState” and “SetStateDynamic” message. It used to run when we were doing “Cancel Case” from the ribbon.

We thought the same message will work in case of “Resolve Case“.

However in case of Resolve Case, we need to use or register our plugin against the “Close” message.

InputParametersà

Hope it helps.

Improve SSRS reports performance.


Hi,

Found these helpful articles while looking for improving the performance of one of our reports.

Also check this video from Channel 9

http://channel9.msdn.com/Events/TechEd/Europe/2009/DAT306

 

Bye.