Customization Import failed. Error: OrganizationUI With Id =…… Does Not Exist or Failure: new_…: The requested record was not found or you do not have sufficient permissions to view it.


I was getting this error when i was trying to import customization for one of our custom entity from our development server to test server.

The way i resolved was

1) Opened the customization.xml file i was trying to import.

2) Search for the organization id which was mentioned in the event log as one not existing. (OrganizationUI With Id = 42467170-73ec-4b39-8eca-309ab0daece9 Does Not Exist)

3) I found the id in the  <FormXml id=”{42467170-73ec-4b39-8eca-309ab0daece9}”> tag.

4) I exported the customization for the same entity from my test server.

5) In the customization file(test server) i found out it had different id for FormXml.

6) Replace the id value for FormXml in the development server’s customization with id i found at the test server for the same entity.

7) Than i tried importing this newly modified file and it imported without giving any error.

Bye…


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Author: Nishant Rana

I love working in and sharing everything about Microsoft.NET technology !

7 thoughts on “Customization Import failed. Error: OrganizationUI With Id =…… Does Not Exist or Failure: new_…: The requested record was not found or you do not have sufficient permissions to view it.”

  1. Is it possible to import custom entities into another Organization where the entities don’t already exist?

    I suppose I could copy across the entire organisation database but it would be handy if I didn’t have to.

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