Virtual Entities for tracking recently used items

Virtual entities is a powerful feature that can be used not only to bring data from external sources, but also from inside Dynamics CRM/Dynamics 365 Customer Engagement.

Jason Lattimer already has a post (https://jlattimer.blogspot.com.au/2017/12/creating-custom-virtual-entity-data.html) that goes through how to setup the custom datasource/data provider. So, go and read that first as it has all the screenshots and I would be duplicating the content, if I go through the steps again.

Gotcha 1:

There is a exception when you create the datasource.

You can simply ignore this and refresh the Plugin Registration tool.

Gotcha 2: If you don’t want the user the open up an individual record, you don’t have to implement Retrieve message. It is optional. Since, I just want a collated entity, I did not register any plugin for the Retrieve.

Gotcha 3: You have to open up the newly created Data Provider entity, and…