With 2020 Release wave 1 we had PDF generation capability added to Lead, Contact, Opportunity, Quote, Order and Invoice entity.
This has been extended to the custom entities with new capabilities added in 2020 Release Wave 2
Other blog posts on 2020 Release Wave 2
In Sales Hub, navigate to App Settings – Productivity Tools – Convert to PDF and select Manage
We can Search / Select the entities to enable it.
Let us enable it for the Contact entity
We can see the “Export to PDF” command added after enabling the Convert to PDF option in the contact entity.
Clicking on it we are presented with below options if we do not have any active document template available for that entity.
Let us enable PDF generation on the Account entity (as it has the document template available out of the box) and try the same.
After enabling it for Account entity, clicking on Export to PDF, gives us option to preview the PDF document based on the template selected
Download option will download a copy of the pdf.
The Email option will open the compose email window with the PDF attached.
Save to Dynamics will save it in the timelines as note’s attachment for that record.
This definitely was one of the most requested feature and thanks to Microsoft for adding it in the new release.
Dynamics 365 2020 release wave 2 –https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/
Hope it helps..